How do you build a strong culture among a team that’s fully remote? How do you make sure people are motivated and goal-driven? What do you need to look for when hiring a coach for your team? What is non-violent communication and why is it important? Nicolas Vandenberghe from Chili Piper is a serial entrepreneur, and he’s been there and done that. In this episode, we discuss all of the above, and also talk about their acquisition channels, raising money as a bootstrapped founder, and challenges faced by solo entrepreneurs. ⏱ What you’ll find and when: 00:00 Intro 02:38 Raising money as a bootstrapped founder 09:51 How do you decide the right moment to raise money? 13:26 The secrets to building a strong culture in the sales team 21:49 Hiring coaches to grow your team stronger 26:49 Acquisition channels to transition into something bigger 30:54 Advice on customer success and account management 32:08 Chili Piper’s ideal customers 36:36 Challenges towards $100M ARR 41:09 Difficulties and challenges faced as an entrepreneur 47:09 What it’s like to work with your wife 49:02 Some golden advice for solo founders 51:26 Flash questions 🔗 Connect with Nicolas: LinkedIn: https://www.linkedin.com/in/nvandenberghe/ Chili Piper: https://www.chilipiper.com/