Howard’s decision to shut down all of Starbucks’ American stores leads to genuine concerns about the company’s chances for survival. In the face of declining sales and mounting criticism, Howard focuses on transforming the company by reconnecting with his customers and restoring a sense of community. To listen to Business Movers ad-free, join Wondery+ in the Wondery App. Click here to download the app: https://wondery.app.link/businessmovers. Support us by supporting our sponsors! ZipRecruiter - Try ZipRecruiter FOR FREE at ziprecruiter.com/movers. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.