How do you lead internal communication in your organisation? What does standard setting look like? What operating model do you have in place? This episode of my Candid Comms podcast examines the leadership part of The MILLER Framework. It also touches on the logistics part when discussing standards. I discuss: What operating models mean for IC How to lead internal communication How to bring an operating model to life for internal communication How standard setting and being a centre of excellence go together Why you need to equip people in a self-service capacity The Fire Standards Board's Communication and Engagement Standard. Full show notes can be found at www.allthingsic.com/podcastOrder your copy of Rachel's book Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.  Or see the All Things IC website to order a signed limited edition. Useful links: Add your name to receive Rachel's monthly Water Cooler newsletter. All show notes: allthingsic.com/podcast. Rachel's All Things IC website, featuring 1800 free blog posts. All Things IC Online Masterclasses, where you can enrol in training. Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by, Rachel Miller, Founder, All Things IC.