Episodes
On this episode of Capital H, Deloitte’s Brad Denny checks in with Jensen Harris, cofounder and chief technology officer of Textio, an AI-powered writing tool. They discuss ways Textio is being used to collaborate with people in a novel, integrated way compared to other word processing technologies. This episode also covers superteams and the workforce trends that have given way to collaboration between workers and cognitive technologies.
Published 08/05/20
On this episode of Capital H, Suzan Briganti, CEO and founder of SwarmVision discusses her company’s research with “innovation profiles” that cut across generations and busts common misconceptions about innovation across generations. We also examine how leaders can move beyond the generational lens to understand workers based on values rather than age, enhancing the meaning within their careers and promotes alignment with the purpose of the organization.
Published 07/31/20
On this episode of Capital H, Deloitte’s Jeff Schwartz and Robert Gibbs, associate administrator for the Mission Support Directorate at NASA, discuss the link between the feeling of belonging and organizational performance. You’ll hear about three main building blocks of belonging—comfort, connection, and contribution—along with leadership tips on how to create a culture that builds value at the employee, team, and company levels.
Published 07/24/20
Organizations are realizing the link between worker well-being and organizational performance – an overwhelming majority of respondents from the Deloitte 2020 Global Human Capital Trends survey marked well-being as a major priority for their company. But what is well-being in the workplace? Explore this topic with us and Judy Fimiani, Chief Human Resources Officer at Learning Care Group. And, Deloitte leaders discuss overcoming common roadblocks associated with creating a well-being program.
Published 07/17/20
The 2020 Global Human Capital Trends report calls upon organizations to embrace purpose, potential, and perspective that characterize what it means to fuse people and technology to perform as a social enterprise at work.The power of the social enterprise lies in its ability to bring a human focus to everything it touches, empowering people to work productively with technology to create lasting value for themselves, their organizations, and society at large.
Published 07/10/20
Season 5 of the Capital H podcast is here! Our hosts, David Mallon and Burt Rea will be exploring the findings from Deloitte’s 2020 Global Human Capital Trends research entitled “A Social Enterprise at Work: Paradox as a Path Forward”. This year, we begin with a look back at a decade of tremendous change, focusing particular attention on technological innovation and the evolving relationship between technology and the humans to provide leaders with an informed perspective as we look to the...
Published 06/26/20
Diversity and inclusion continues to be a driving force for innovative ideas and team performance in the workplace. Jennifer Chatman, the Paul J. Cortese Distinguished Professor of Management at Berkeley Haas, takes a closer look at D&I and discusses key findings from her research, including the positive effects of collective attitudes in diverse teams, emphasizing diversity encourages risk-taking and innovation, and how managers can lead their teams to embrace diversity through...
Published 05/08/20
The COVID-19 pandemic is challenging business leaders around the world to rapidly refocus their workforce priorities and programs. How are leading CHROs responding to the crisis and starting to pivot to a path to recovery? We'll explore shifting focus from crisis response to recovery, re-engaging workers to new ways of working, and balancing immediate and future requirements for when, where, and how works gets done and who does it.
Published 05/01/20
As the world grapples with the continued impacts of COVID-19, human capital leaders are at the helm, navigating their organizations through murky waters. As they face uncharted territory, they’re banding together—for support, to share stories, and to strengthen their networks. In this episode, we take a closer look at how organizations are responding to the coronavirus, based on the stories our Bersin members are sharing with us, and with each other.
Published 04/24/20
Who do you trust? In this episode, we take a closer look the psychology underpinning perceptions and decisions related to trust, morality, and ethics with David Pizarro, Associate Professor of Psychology at Cornell University and Chief Science Officer at BEWorks. In a keynote address originally delivered at Nudgeapalooza 2019, David shares key findings from his research. He walks us through several real-world ethical dilemmas that uncover what makes us tick.
Published 04/16/20
Employee burnout is more than just work stress. Left unchecked, it can impact retention, organizational performance, and personal health and safety. In this week’s episode, we sit down with Elizabeth Linos, Assistant Professor of Public Policy at the Goldman School of Public Policy, University of California Berkeley. Elizabeth shares key findings from her behavioral science research on the rise and repercussions of employee burnout.
Published 04/03/20
You may have heard of “calm technology”—the idea that technology should capture one’s attention only in the periphery, with minimal invasive disruptions. In this week’s episode, we look at calm learning through two lenses, the individual and the organizational. Laurie Cameron, author of “The Mindful Day: Practical Ways to Find Focus, Calm, and Joy,” discusses practical tips for creating calm learning conditions that can help us thrive in a variety of work environments.
Published 03/26/20
The Capital H podcast is back—with fresh insights on putting humans at the center of work. In season four, our hosts David Mallon and Burt Rea continue their discussions with inspiring executives, thought leaders, and researchers who are at the forefront of change in work, the workforce, and the workplace. We’ll explore the evolving trends driving the future of work, including the role of learning, disruptive leadership, and diversity and inclusion.
Published 03/20/20
As the future of work continues to evolve, how can leadership orchestrate workforce and technology initiatives to support the organization’s long-term strategic goals—while creating value for workers? The answer lies in redesigning jobs today while redefining work for tomorrow. In this special episode, we talk with Jeff Schwartz, Deloitte’s US Future of Work leader, about the research we’re conducting on this topic with MIT Sloan Management Review.
Published 02/28/20
The rise of technology is rapidly creating a new future of work. Not only are jobs being redefined, but entire professions are transforming as technology enables humans and machines to work together in new ways, giving rise to the “exponential professional.” In this week’s episode, Shawn Loftus, USAA Life Insurance Company’s Chief Actuary and Senior Vice President, helps us explore the effects of these changes on the professionals themselves, and explains what skills an “exponential actuary” nee
Published 12/20/19
Learning was rated the top challenge in Deloitte’s 2019 Global Human Capital Trends Report. How are universities aligning their curriculums with the learning needs of the future workforce? How are organizations reinventing their learning and development approach to promote learning in the flow of work? During this week’s episode, we explore these questions and more. We’re joined by Prashant Malaviya, senior associate dean of MBA programs and associate professor of marketing at Georgetown...
Published 12/13/19
What is the relationship between macro-level labor trends and micro-level skills and workplace trends? How is the world of work being transformed by the rapid increase of cognitive technologies, such as artificial intelligence? These are among the questions we asked this week’s guest, Morgan Frank, a postdoctoral associate at MIT’s Media Lab.
Published 12/06/19
The type of person that pops into your head when you hear the word “auditor” is likely outdated. Today, the hallmark of an effective auditor isn’t an aptitude for reviewing supporting documents for transactions. It is an ability to navigate relationships, think critically, apply professional skepticism, and leverage cutting-edge technologies.
Published 11/22/19
For many organizations, the future of work is already here. New talent models, cognitive tools, and increasing connectivity are challenging leaders across industries to reconsider how jobs are designed and how work gets done. How is NewYork-Presbyterian Hospital (NYP) navigating this major change? Dr. Laura Forese, the hospital’s executive vice president and chief operating officer, joins us this week to discuss how NYP is leaning in to the future of work.
Published 11/15/19
In today’s world, businesses are valued as much by their interactions and impacts on society as by their financial results. Given this trend, successful organizations are evolving from business enterprises to social enterprises, meaning that they listen to, invest in, and actively manage the trends that are shaping today’s world with a focus on human impact. In this week’s episode, we hear from Lucien Alziari, Executive Vice President and Chief Human Resources Officer at Prudential.
Published 11/08/19
Capital H is back for its third season. This season will focus on a topic that’s top-of-mind for many organizations today —the future of work. Major dimensions of work, like how and where we work, are being impacted by accelerating connectivity, new talent models, and the rise of cognitive tools. This season we’ll hear how leaders, including those at Prudential, NewYork-Presbyterian Hospital, and USAA Life Insurance Company, are turning these future of work challenges into opportunities.
Published 10/31/19
Change is a part of growth. While most organizations know leadership succession planning is important, few do it well. In this week’s episode, Dave Pottruck, former CEO of Charles Schwab, introduces the idea of a “centered” approach to succession planning – what it means and why it works. You’ll also hear from Jeff Rosenthal and Stacey Philpot, leaders in Deloitte’s Leadership practice, sharing their perspective on the most effective way to plan for leadership change.
Published 10/04/19
The best candidate for the job may not be the right candidate for the job. Outdated processes are making it difficult for recruiters to deliver the right talent. Yet some organizations continue to accept these poor results. Jason Dana, author of “The Utter Uselessness of Job Interviews,” joins us to share why he believes recruiters will have to change their processes and mindsets if they want to find the right talent.
Published 09/27/19
Work/life balance has been a long-sought-after goal of many workers. However, research shows a paradigm shift, where the most important factor to employee satisfaction may be the work itself. Today, employees are seeking a sense of meaning and belonging in their day-to-day lives, and they’re looking for those qualities on the job. Our guests for this episode are Cassandra Sullivan and Quiana Downie, co-founders of Deloitte’s Military Spouse Initiative.
Published 09/20/19