Ep. 115: Creating An Elevated Client Experience ft. Devin Lee
Description
As a business owner, probably the most important perspective for you to consider is your client’s. How a customer will experience your service or product has a direct impact on how your business will succeed. This is why we brought on client journey expert, Devin Lee.
Devin, an entrepreneur since the age of 27, is a self-proclaimed “fun big sis for your biz”. Officially, she is a Certified Online Business Manager and Certified Dubsado Specialist. She specializes in helping you get your time and energy back by perfecting your clients’ journey and putting it on autopilot. Unofficially, she is the high-energy hype woman who’ll bring a calm oasis to your business.
In this episode Katie, Alexis, and Devin discussed how a perfected client experience can change the way your client perceives you and your business, what onboarding and offboarding should look like, and good ways to maintain a healthy working relationship with clients. If you have been itching to uplevel your service or product experience, then this is the episode for you!
CYA10 for 10% off at Nutr
PCYAP for 15% off your first Pura order
Devin’s Website
Devin’s Instagram
Devin’s Tik Tok
Freebie: Elevated Client Journey Workbook
Check Your Aesthetic on Instagram
Check Your Aesthetic on LinkedIn
Alexis on Instagram
Alexis on Tik Tok
Alexis’s Etsy
Katie on Instagram
Katie on Tik Tok
Katie’s website
NightCap was invented in early 2019 by then 16-year-old Shirah Benarde from West Palm Beach, Florida. The idea came to her in a dream after hearing about the horrors of drink spiking from friends who experienced it after going off to college. Fortunately, her friends were okay, but Shirah was...
Published 04/03/23
Unfortunately we are all familiar with it. We dread it, fear it, and are more offended by it than a 4-letter-word. What am I referring to? Why, the simple phrase “no” and a rejection of a proposed project you once felt passion for.
As business owners, service providers, creators, and individuals...
Published 03/20/23