Episodes
In this preview of the ServiceNow Knowledge24 Event, taking place May 7-9 in Las Vegas, Bob Evans chats with Radhika Josyula, SVP Corporate Strategy, ServiceNow. Josyula provides insights on top priorities for customers, ServiceNow's journey with AI, communicating with non-tech executives, and what attendees can expect at Knowledge24.
Published 05/03/24
Published 05/03/24
Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie and Bob share takeaways from the Workday Innovation Summit, discussing customer-centric strategies, AI advancements, and the expanding partner ecosystem.
Published 04/23/24
Sadin on Digital episodes explore the fast-changing and high-stakes world of digital business. Wayne Sadin focuses in particular on what CXOs and boards must do to lead their companies successfully into the Digital Age. In today’s episode, Wayne and Bob explore the latest advancements in artificial intelligence (AI) and its applications in cybersecurity.
Published 04/10/24
Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie and Bob discuss the impact of mergers and acquisitions, evolving customer expectations, and strategies for companies to adapt and thrive amidst rapid technological changes.
Published 04/03/24
Each month, “Lochhead on Different” episodes explore the need to differentiate people, products, and services in a world that encourages a lot of imitation. Christopher Lochhead is a best-selling author, top podcaster, and former tech-industry CMO. In today’s episode, Bob and Chris talk about the rich tapestry of the entrepreneurial journey, offering inspiration for the spring ahead.
Published 03/27/24
In today's Cloud Wars Live episode, Bob Evans talks with Mark Bunn, senior vice president, SaaS business operations, Nokia cloud and network services. Mark shares valuable insights into the transformative journey from traditional IT-oriented software-as-a-service (SaaS) to the burgeoning realm of telecom SaaS. They also discuss future trends shaping the telecommunications industry such as the rise of core SaaS.
Published 03/07/24
Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie and Bob discuss the role of "releaders," the challenges posed by team turnover, and strategies for building trust and navigating change in the ever-evolving digital and AI revolution.
Published 03/01/24
RaceTrac Vice President of Accounting Merlix Reynolds recently had a conversation with Bob Evans exploring how RaceTrac leverages Workday technologies. RaceTrac has gone from using a cumbersome manual system to the adoption of Workday's unified platform. Merlix shared insights into the impact of this technological evolution on financial operations, workflow automation, and data-driven decision-making.
Published 02/15/24
Sadin on Digital episodes explore the fast-changing and high-stakes world of digital business. Wayne Sadin focuses in particular on what CXOs and boards must do to lead their companies successfully into the Digital Age. In today's episode, Wayne dissects the nuances of software-as-a-service (SaaS) and artificial intelligence (AI) for a deeper understanding of the future business landscape.
Published 02/14/24
Hannah Grady Williams is the founder of d’Skills, a venture-capitalist-backed start-up that teaches motivated young adults the digital skills they'll need to work in the real world. Utilizing immersive 10-week sprints, d'Skills propels learners towards impactful projects in tandem with the rise of artificial intelligence (AI). In today's Cloud Wars Live episode, Bob and Hannah explore how d'Skills is reshaping education and empowering Gen Z for success.
Published 02/08/24
Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie addresses software implementation in 2023 and the impact of generative artificial intelligence (GenAI).
Published 02/07/24
In SAP Industries Live, Bob Evans sits down with SAP executives, customers, and partners to gain insights into cutting-edge innovation in the banking market and the insurance market. In today's episode, Bob talks to Mugunthan Ganesan, Senior Manager, Sales Planning & Performance, Deloitte Consulting LLP; Lance Senoyuit, FSI Industry Advisory, SAP; and Horia Puscas, Senior Manager, Commissions, Co-operators. They discuss the urgency for insurers to overcome legacy systems and embrace...
Published 02/01/24
One of the top recruiters of executive and leadership talent in the tech industry, Pat Fitzgerald brings deep and valuable perspectives on today’s battles for talent. In monthly episodes, Pat shares his advice on the new types of skills that businesses are seeking and the opportunities that talented professionals are looking for. In this episode, Pat advocates for a growth mindset in leadership, urging companies to identify and pursue top talent even when not actively seeking new hires.
Published 01/31/24
Each month, “Lochhead on Different” episodes explore the need to differentiate people, products, and services in a world that encourages a lot of imitation. Christopher Lochhead is a best-selling author, top podcaster, and former tech-industry CMO. In today's episode, Bob and Chris talk about artificial intelligence-enabled startups and youth-driven entrepreneurship, offering some practical steps and advice on how to succeed in this those areas. Note: this episode contains explicit language.
Published 01/24/24
In today’s Cloud Wars Live podcast, Bob Evans and SAP's president and chief product officer of Industries and CX/CRM Ritu Bhargava discuss SAP's integrated approach to CX and Industries. They talk about the critical role of customer-focused outcomes, artificial intelligence (AI), and SAP's commitment to optimizing the entire retail experience through innovative offerings.
Published 01/19/24
Sadin on Digital episodes explore the fast-changing and high-stakes world of digital business. Wayne Sadin focuses in particular on what CXOs and boards must do to lead their companies successfully into the Digital Age. In today’s episode, Wayne and Bob talk about unexpected price hikes from software-as-a-service (SaaS) vendors, new artificial intelligence (AI) offerings, and how chief information officers (CIOs) can effectively navigate contracts.
Published 01/17/24
Bonnie is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie addresses "IT amnesia," emphasizing the crucial role of documentation, succession planning, and using generative artificial intelligence (GenAI).
Published 01/10/24
Each month, “Lochhead on Different” episodes explore the need to differentiate people, products, and services in a world that encourages a lot of imitation. Christopher Lochhead is a best-selling author, top podcaster, and former tech-industry CMO. Today, Christopher and Bob discuss some headlines roiling the U.S. and the world, including the situation at OpenAI and the ongoing Middle East conflict, finding some intriguing intersections with Diversity, Equity, and Inclusion (DEI) initiatives.
Published 12/27/23
Sadin on Digital episodes explore the fast-changing and high-stakes world of digital business. Wayne Sadin focuses in particular on what CXOs and boards must do to lead their companies successfully into the Digital Age. In today's episode, Wayne and Bob use Wayne's list of chief information officer (CIO) priorities for 2024 as a springboard to tackle topics such as the problem of Excel, multi-cloud strategies, and the opportunities and challenges of artificial intelligence (AI).
Published 12/20/23
In today’s special Cloud Wars Live podcast, Bob Evans talks to Sven Denecken, senior vice president Chief Marketing and Solutions Officer for SAP Industries & CX, SAP SE. Sven delves into SAP's commitment to driving innovation and empowering businesses across diverse industries. He highlights its forward-looking approach to challenges in agribusiness, retail, and beyond.
Published 12/15/23
In today’s special Cloud Wars Live podcast, Bob Evans and Geert Leeman, chief of revenue officer, SAP Industries and CX, explore customer experience (CX) and industry transformation. Geerd explains how SAP's fusion of operational data and customer experience, as well as its one-office approach, drive top-line growth. He also shares insights into the role of artificial intelligence (AI) in revolutionizing customer service.
Published 12/14/23
“Tinder on Customers” is the monthly Cloud Wars Live podcast series featuring Bonnie Tinder. Bonnie is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie offers insights into how to approach customer conversation as the year draws to an end.
Published 12/13/23
In this special episode of Cloud Wars Live, Bob Evans talks with Andi Gutmans, vice president and general manager, Google Cloud. They explore the transformative capabilities of AlloyDB, Google Cloud's fast-growing database offering and its role in meeting the demands of modern enterprises.
Published 12/07/23
In today’s special Cloud Wars Live podcast, Bob Evans sits down with Cloud Wars CEO of the Year Christian Klein to talk about his journey with SAP, including its success in becoming cloud-first, the importance of big tech partners, and his relationship with chairman Hasso Plattner.
Published 12/05/23