Mirroring
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Description
Here Chris recalls an incident where he was called to an armed siege in central London. Another successful conclusion assisted by using some mirroring techniques. Chris and Martin share tips on how to actively listen when stressed or anxious or just stuck for something to say. Also learn how you can subtly pick out and talk about any meaningful hooks or steer a conversation to where you want it to go. This listening skill can be used verbally, non-verbally or in texts and emails. Learn how from these two expert hostage negotiators.
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In this episode, one of our expert hostage negotiators describes how they calmed an armed criminal trapped in a bank with a hostage. When dealing with incidents of this nature it is critical to reduce the stress of the person that the negotiators are engaging with. These techniques apply...
Published 07/04/21
Published 07/04/21
In this episode, Martin, one of the hostage negotiators, recalls an incident where he deals with a protestor dressed as 'Batman', who has scaled Westminster Abbey in Central London. Here he was tasked to talk down the protestor from an external balcony of the famous London landmark. Martin and...
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