Forget to prepare and prepare to be forgotten. While the coronavirus disruption has been unprecedented in both scale and length, those who had a plan in place on how to stand up and tell their story have held their own. Even without the gift of extreme foresight, there are always unexpected event events taking place that require contingency measures. Think of the recent trade wars involving the US, the EU and China. Think of Brexit. It’s certainly possible to prepare for supply chain interruptions and great market uncertainty, both at a business level and from a communications standpoint. There are many insights to be gleaned from recent weeks, most notably how to best adopt the new communication tools that have become so ubiquitous. In this episode, we speak about how best to implement measures to prepare for the next unexpected event.