What's the foundation of raising your standards, operating at a higher level, being exceptional and blowing away your clients? You have to listen in and find out! HINT: It doesn't actually have anything to do with you. More details about The Exceptional Business Academy Contact Jeffrey – ...

In this episode of The Self-Employed Life, I had the pleasure of interviewing Cliff Goldmacher, a Grammy-recognized songwriter, about the parallels between songwriting and business. Cliff shared valuable insights on how songwriting can help improve creativity, communication, collaboration, and...

Customers expect great today. Great customer service, great experience, great quality, great attention to details. The problem is meeting their expectations doesn't impress them. If you don't meet their expectations they won't come back or even worse, tell everyone. The only thing left to do is...