Quick Tips Minicast: How can I improve my response rates?
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Description
You've planned a great program for gaining customer feedback, but there's just one problem: a low response rate. On this edition of The CX Leader Quick Tips Minicast, Walker expert Drew Hall has some advice on how to manage your lists to encourage a healthier response rate, therefore gathering a better quality of customer feedback.
Listen to more Quick Tips at https://cxleaderpodcast.com/quicktips/
Learn more about Walker at https://walkerinfo.com/
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