Bonus Episode: Key Takeaways from EP18 with our host, Amelia Rose Earhart
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Description
This last part of Amelia's favorite moments from the previous episodes features episode 18, where she tapped into the knowledge of Donna Fluss, Founder and President of DMG Consulting. Here, Donna shares the specific findings of her research, which spanned over seven years and revealed contact center and servicing priorities and investment plans for 2022.
To know more about the DMG report, Customer Experience, Contact Center and Servicing Priorities and Investment Plans, tune in to CX Pulse Podcast episode 18, Top Contact Center Investments in 2022.
Enjoy!
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