Communication between brokers, claims teams and underwriters continues to develop, but can be more streamlined. As somebody who has worked in both claims and broking, Lockton Companies Vice President Neel Desai offers unique insight into these, at times, disconnected worlds. In this episode, you'll learn: 1. How selling insurance could be improved by a more bespoke, sector-by-sector submission process 2. Why the sharing of data between underwriters, claims teams, and brokers could lead to...

Julian Miller was a key player in one of the most controversial changes to happen in the Lloyds market in recent years: Cyber War Exclusions. Join host Anthony Hess as he dives deep into the fascinating world of insurance policies and the war exclusion clause with Julian Miller, a Partner at DAC Beachcroft. In this episode, they explore the evolving landscape of cyber risk coverage and the challenges faced by insurers in addressing systemic risks. You'll learn: 1. The historical...

Prepare for an eye-opening podcast interview with Luke Johnson, Head of Specialty Claims for Canopius, as he takes you on a journey through the intricate world of global insurance. Discover Canopius' unique perspective on cyber claims handling, their strategic decision to establish an in-house incident response team, and their insights on the evolving relationship between cyber insurance and cybersecurity practices. In this episode, Luke shares his thoughts on topics such as: 1....

The cyber insurance industry has the power to redefine the meaning of 'insurance'—and that's exactly what Canada-based cyber insurtech company BOXX plans to do. In this episode, Vishal Kundi, CEO and Co-Founder of BOXX, chats with Anthony Hess about how his company is working closely with families and small businesses to not only compensate clients after an attack, but also debunk myths, reduce risk profiles, and predict vulnerabilities to prevent claims entirely. Vishal also offers advice...

Jason Rebholz's duties at Corvus Insurance extend beyond those of a conventional CISO... Alongside developing the company's internal security framework, Jason runs a threat intel team focused on protecting policyholders and working closley with underwriters to identifying emerging risks. He also works closely with Corvus's Risk + Response team who is focused on delivering risk mitigation expertise into the hands of brokers and policyholders. In this episode, Jason shares his thoughts on...

AXIS is a specialist in the most complex and misunderstood of all insurance sectors: cyber. In this episode, Global Head of Cyber and Technology Dan Trueman talks about how his team stays ahead of the curve with internal training, webinars and market-leading courses, and how modern claims data is helping the industry to set standards and manage risk. You'll learn: 1. The impact of cyber insurer underwriting and insights on the cybersecurity industry 2. How AXIS shares its expertise with...

Howden doesn't just sell cyber policies. They sell a process. In this episode, Howden's Global Head of Cyber Shay Simkin shares how brokers can provide a better service to their clients, and sheds more light on the insurance needs of small and medium-sized businesses. Tune in to learn more about: 1. The latest developments in the international cyber market 2. What brokers can do to help SMEs purchase insurance products 3. How clients can better prepare themselves for the day of a claim 4....

Anthony Dagostino's multifarious career as a broker, VC and underwriter has poised him a true expert in the realm of cyber insurance. Now, he's leaning on his experience to grow Converge, a US-based MGA that combines the best of underwriting fundamentals, technology, and cybersecurity data to offer innovative coverage in different areas of cyber insurance. In this episode, Anthony shares his expertise on a variety of hot topics, such as: 1. Why external scan data is a vital addition to any...

From ransomware to phishing scams, cybersecurity is a global issue. But take a minute to zoom in, and you'll see that the cyber industry in Europe is quite unique. In this episode, Pablo Constenla, Head of Cyber Claims & Products for Europe at Marsh, outlines the latest cyber threats and trends in Europe to hit the continent and shares his thoughts on one of the hottest debates in cyber today: should systemic risk be excluded from cyber insurance policies? During this episode, you'll...

To the untrained eye, E-discovery and Data Breach Response appear identical. After all, they both consist of the same 3 steps: data processing, early assessment, and data review. But Adi Elliott is here to tell you that they're quite different, and why the tools you use for E-discovery aren't optimal for Data Breach Response. During this episode, Anthony talks to Adi, COO of 🌳🌳🌳Canopy Software, about: 1. Why E-discovery tools aren't fit for purpose when it comes to Data Breach...

Cybersecurity for SMEs vs. larger companies: what's the difference? SMEs are concerned about BEC and transfer fraud—not ransomware. In this episode, Mercy Komar, a certified Insurance Counsellor and Cyber Risk Manager at L. Calvin Jones Insurance talks to Anthony about the nuances of educating SMEs and protecting them from cyber-attacks. You’ll learn: 1. What SMEs are most concerned about when it comes to cybersecurity 2. The importance of offering SMEs a personal service and how this...

Ransomware claims are out, hyper targeted social engineering events are in. And they happen to everyone, from small businesses to big corporations. Matt Cullina, Head of Global Cyber Insurance Business at TransUnion, chats with Anthony about his view on the shift in the cyber insurance market, TransUnion's "white glove" approach to cyber insurance, and more. You’ll learn: 1. Why hyper targeted social engineering events have replaced ransomware events, and how to deal with this shift 2....

 Sometimes a data breach is only one mouse-click away. But what happens then? How do you deal with an incident most efficiently? In today’s episode, James Jansen, Global Lead Cyber Incident Response Solutions at Consilio, chats with Anthony about his experience in data breach response, and shares some dos and don'ts to mitigate risk. You’ll learn: 1. Why getting expert help when dealing with a data breach incident is the most efficient way to handle it 2. Why it’s key to look at data...

Crypto thefts result in hundreds of millions of dollars in damages. But despite these immense losses, the insurance industry hasn’t yet gotten into the thick of this challenging area of risk. Which means there is a massive, multi-million dollar gap in the market. In today’s episode, Brad Gow, VP at Sompo Digital Labs, chats with Anthony about the parallels between the cyber market of yesterday and the crypto market of today while highlighting the pressing need for coverage in this new...

Are systemic cyber risks uninsurable? With catastrophic events amassing over 200 million in losses, there is an extreme tail to cyber that people are starting to appreciate. For this reason, systemic cyber risks are a top concern for the future of cyber insurance. In today’s episode, Kelly Castriotta, Global Executive Underwriting Officer of Cyber at Markel, chats with Anthony and shares her thoughts about systemic events and how cyber insurance should be responding to them. You’ll...

The regulatory aspect of cybersecurity is changing fast. Previously, you would only have a couple of attorney general inquiries. Now it’s in excess of 10! As a result, more people are coming together to combat threat actors than before and even the FBI is getting involved. In today’s episode, Carolyn Ryan, partner at Mullen Coughlin, chats to Anthony about the biggest legal developments in cyber insurance and security. You’ll learn: 1. The biggest priority when cybersecurity incidents...

The cyber insurance market is a continuum. Broadly distinguishing between the “insurable” and “uninsurable” is far too simplistic. Rather, give insureds a little guidance to nudge them along the curve, and you can underwrite for everybody. In today’s episode, Nick Economidis Senior Vice President of eRisk at Crum & Forster, tells Anthony how they get it right. You’ll learn: 1. How to broaden your approach to underwriting to accommodate more classes 2. The top 4 risk controls...

Education plays a critical role in cyber claims. It's easy to get lost in this complex field. With many insureds still grappling with different policies and areas of risk, it is crucial for cyber claims teams to act as their expert guides. Duncan Pease, Head of Cyber Claims International at AXIS Capital, shares invaluable insights with Anthony, including what it means to underwrite through understanding, why cyber claims professionals need to engage with their insureds, and how fresh cyber...

There's no magic bullet for cyber solutions. But broad resilience comes pretty close. Raf Sanchez, Global Head of Cyber Services at Beazley, chats with Anthony about how companies can build up broad resilience in cyber, why expert teams are essential to providing the best service possible – and how he uses “Ferris Bueller's Day Off” to connect his global teams. You'll learn: 1. Why broad resilience is the key to risk control and how companies can enhance their approach towards it 2. Why...

How can insurers and insureds partner up to combat cyber risk? And how can cyber claims teams create holistic solutions? Our guest today is Michael Phillips, Chief Claims Officer at Resilience. He chats with Anthony about his experience in the cyber insurance market. You'll learn: 1. The need for partnership with insurers and insureds to combat cyber risk 2. Michael's work on the ransomware task force 3. Why simply buying the right tool is not the holistic solution to cybersecurity...

Silent Cyber does not pose a real risk anymore – but silent crypto might. Louisa Weix, Partner at the TittmannWeix LLP, chats to Anthony about the current state of the cyber industry, “silent” cyber & changing cyber policies. You'll learn: 1. Louisa's thoughts on why media cover should be removed from cyber policies 2. Why “silent crypto” is more of a risk than silent cyber today 3. The importance of explaining cyber coverage and setting the insured's expectations early 4. Why social...

We're facing a corrective market: Premiums increase and capacity for most types of insurance decreases. Lindsey Nelson, Cyber Development Leader at CFC, chats with our host Anthony about how to reintroduce consistency in approaching the "hard market" & market correction. You'll learn: 1. Why assessing a company's risk should not be based on outside-in scans alone 2. Lindsey's thoughts on the corrective market, rate increases and the difficulty in securing capacity 3. Challenges...

Cyber insurance alone isn't enough. You need both cyber security systems and insurance in place. Sarah Stephens, Head of Cyber at Marsh, chats with Anthony about the next 6-12 months in the cyber insurance market. You'll learn: 1. Why cyber insurance needs cyber security to successfully prevent losses 2. Why underwriting needs to become more nuanced 3. The importance of tabletop exercises 4. Why you shouldn’t skip quantifying cyber risks 5. What impact the war in Ukraine has on cyber...

Cyber Insurers sometimes hear in the press that they don't pay claims. The truth is the opposite: Cyberattacks drive high claim numbers – and premiums increase while coverage is harder to find. James Tuplin, SVP, Head of International Cyber at Mosaic Insurance, chats with Anthony Hess about cyber policies today, and shares the only time he's ever declined a cyber claim. You'll learn: 1. Why cyber insurers paying claims is a driving force for the industry 2. System outages as part of...

How can you master the balancing act between serving a company and the individual in a cyber incident? Kamran Salour talks about the different aspects of incident response and reaction on our latest Cyber Security & Insurance Leaders podcast. What's in it for you: 1. How to avoid getting sidetracked by cyber incidents 2. How to approach incident response in a practical manner to help clients 3. How to choose efficient metrics to measure KPIs according to industry 4. What kind of...