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Informatica
Data Driven CX
Data Driven CX is THE podcast, where you learn all about Data Driven Customer Experience. For leaders in Marketing, CX, Digital, Data, Information and IT who want to learn more on HOW to make use of data to successfully engage with customers and transform CX in their organizations. In this podcast, the fundamentals of Data Driven CX are explored in conversations with industry thought leaders and successful business leaders.
You learn trends, industry standards, how to tackle challenges, practical tips and best practices on:
1. Connecting customer data to make better CX decisions; 2....
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Recent Episodes
Meet Jennifer Belissent, Principal Data Strategist at Snowflake. As our guest in this episode of the Data Driven CX podcast series, she will put a spotlight on what data means within Telco companies and beyond. She will share some fascinating examples of how Telcos have contributed to consumer or...
Published 11/18/22
Published 11/18/22
This episode will look at the topic of Data Driven CX in the Retail industry. Meet Chris Poad – currently Managing Director, Retail Solutions EMEA at Google Cloud, and with an impressive career at leading retailers such as Otto Group, Amazon, and Tesco. Get Chris’ point of view on how data...
Published 08/05/22
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See hourly chart positions and more than 30 days of history.
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