Heather Balsley, Chief Commercial & Marketing Officer, IHG

Heather Balsley, Chief Commercial & Marketing Officer, IHG Hotels & Resorts, interviewed by Lan Elliott

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Description

Heather shares how her love for solving big, complex problems has led her to spearhead transformative initiatives within IHG, and she describes how she navigates cross-functional, multi-year challenges. She explains why having champions is critical the more senior you become, why public speaking is important, and how she crafts presentations that are both impactful and memorable.

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