Chris sits down with Sandra Gonzalez - Product Design Director at Not on the High Street and Founder at UX for Change - an organisation that seeks to match the human challenges faced by the nonprofit sector with volunteering opportunities for the user experience (UX) design community. We talk about how you can move beyond NPS to start to understand the impacts your designs have on people and their communities. We also dive into how you can start to bring this impact to life within your organisation. Show notes UX for Change Digital Impact Framework