To be an impactful leader you need more than just good management techniques, you need good people skills. Being aware of what motivates, encourages, fosters, and grows a productive team is something that is learned in the trenches of interaction - where leaders are born. • Non-profit culture • Young leadership • Building consensus • Succession planning • Growing teams in stressful fields • Firing employees • Hiring staff • How to respond to “I have boots older than you”