Episodes
How does that old saying go? “Necessity is the mother of invention.”  While the origins of that quote may be unknown, the lessons and the message rings true today. Innovation is almost always sparked by necessity, and in these trying times that we are operating in right now, by crisis. And nowhere is that more true than the banking industry.  On this episode of Digital Transformation Pioneers, we sit down to talk with Darcy Rippon to talk all about:  -How the banking industry is...
Published 05/07/20
Do you tackle issues by thinking horizontally or vertically? Vertical problem-solving says: “If I drill down to X issue, I can improve Y process.” But with this top-down approach, we’re treating each issue within a vacuum, solving it as if it were a siloed pain point. Yet in reality, what affects one department’s digital landscape, always affects another.  It’s time to start thinking *horizontally* — tackling digital transformation across the organization as a holistic issue. In this...
Published 01/14/20
Published 01/14/20
A disruptive solution unlocks differentiation and profitability … but only if it’s implemented successfully. Chris Hanebeck came on this episode to discuss how to drive successful transformation adoption. Chris is the Founder and CEO of Truckl, a disruptive trucking platform that is helping reduce the $6B losses that trucking companies face every year due to late trucks and missing paperwork. This is one of many projects Chris has helped successfully drive to completion — he’s been working...
Published 10/22/19
Roy Moore is the Senior Salesforce Developer at a nonprofit in Colorado Springs. He came into his role through the back door, asking IT questions he didn’t know the answers to. He remembers the confusion of those conversations, how so much of their “tech-speak” was lost in translation. It’s given him a perspective that now allows him to help end users understand hard topics.
Published 08/02/19
What if Thomas Edison never figured out a way to deliver the lightbulb to the masses? One of the largest power conglomerates would possibly have never existed. We might think a little more about how often we use electricity in our lives. Vice president and CIO for Emerging Regions at GE Power, Michelle Wu, gives us valuable insight into promoting your organization from within. Learn how digital transformation has helped the Edison Electric Light Company evolve into GE.
Published 07/16/19
Today’s guest is Remi Beaudouin, Chief Strategy Officer at ATEME.   If you watch on-demand content on your TV or computer, it’s very likely that it’s been produced at some point in time by ATEME. More than 95% of their business is done outside of their HQ in France.   Like any other domain, the TV and on-demand content industry is in a period of transformation. Also like any other industry, some people are reluctant to change—but at some point they have to.
Published 07/09/19
What do you think of when you think of the hotel industry? A friendly front desk clerk? Someone coming to the curb to take your luggage inside so that you can get checked in? Free coffee in the lobby? Or a cookie perhaps? Whatever you think of the hospitality industry, Tracy Bingham, Owner of Know Now UK, is here to tell you that beneath the surface there is so much more happening than the average hotel goer will ever realize.
Published 06/25/19
When we think of Digital Transformation Pioneers, we usually think of software pioneers and other “digital” businesses. Hotels are anything but that. Yet, behind the lovely experiences you get at the best hotels, there are mounds of data from thousands of transactions a day. This means that not even hotels can ignore the importance of digital transformation. In this episode Lyn MacDonald, Group Marketing Director at MacDonald Hotels & Resorts, talks about how she worked with...
Published 05/07/19
Luis Suarez is a self-proclaimed “digital nomad” who lives in the Canary Islands of Spain. Oh, and he hasn’t used email in 11 years. As the Digital Transformation and Data Analytics Advisor at Panagenda, Luis examines data for email systems, yet he ditched the tool over a decade ago and hasn’t looked back—and his work in email data has only served to confirm his decision. In this one, he talks about why we shouldn’t be afraid to come out from behind firewalls in our jobs, why not using...
Published 05/07/19
Technical innovation, IT, and enterprise systems implementation all join together seamlessly in this explosive episode of the Digital Transformation Pioneers podcast. This is the kind of interview you hope for. Andrzej Goryca’s life mission is nothing less than his LinkedIn profile claims: to help create the  “Enterprise of 2030 in 2020.” He’s the Sr. Enterprise Systems Manager at Virgin Orbit, where they’re launching satellites from the wingspan of a jumbo jet (more on that later). ...
Published 03/12/19
Consider the terms “technical innovation” and “digital transformation.” “Rope” probably isn’t the very next word you think of. Maybe we’re all thinking too conventionally. Digital Transformation Pioneers aren’t conventional. They’re pushing the limits of innovation, in every industry, in every possible function. They use technology in unexpected ways, sometimes for surprising industries. Dean Haverstraw is one such individual. On our latest episode of our Digital Transformation Pioneers...
Published 03/05/19
Manufacturing’s need for digital transformation is on par with that of every other area of modern-day business. Clunky systems, outdated backlogs, & siloed data, are all continuous problems facing the millenia-old industry. Bringing up these traditional businesses to modern enterprises calls for a true Digital Transformation Pioneer. Enter in Andrew Rieser, President and Co-Founder of Mountain Point, where he and his team help “old school” manufacturers digitize their environment, all...
Published 02/12/19
While every modern company has some amount of technology, many IT professionals find themselves in companies where the main product or service has seemingly little to do with technology. Often, these IT workers are relegated to the back offices of systems maintenance. Worse, the IT department may desire to be in the back office, hiding away from the the frustrations of “real business.” On this week’s episode of Digital Transformation Pioneers, we took a different approach. Instead of finding...
Published 01/15/19
Getting things from A to B isn’t as simple as it sounds. Especially when we’re talking shipping on a continental scale. That’s what I recently chatted about with Lindsey Shellman, Vice President at WIN (Web Integrated Network), where she’s responsible for sales, operational, and strategic direction. “We identified early on that shippers wanted a tool to manage their own shipping,” Lindsey said. The old way to do it: Make a bunch of calls. Get a bunch of quotes and compare them. Go to...
Published 01/08/19
If you are tackling a job that hasn’t been done before, you need a strong team. One full of people who challenge the status quo and who aren’t afraid to ask why. Stefanie Causey is the Senior Director of IS Solutions Delivery at Aspect Software. Aspect Software is a provider of customer engagement, workforce optimization, and self service solutions geared towards mid-sized to large enterprises. Stefanie has been in IT for many years and has witnessed a complete transformation in the way...
Published 12/18/18
If you’re consolidating, combining or migrating platforms, you’ll want to listen to this guy. He consolidated a digital landscape from 7 offices and 5 different ERPs. That can be quite a challenge: You have to create a system that satisfies all stakeholders, achieves all objectives, and launches on schedule. It’s a daunting task, but it’s one this Digital Transformation Pioneer didn’t simply accomplish, but conquered. His name is Scott Bendle, and he’s the CIO at Rigaku Americas Corp. He...
Published 12/11/18
What does digital transformation have to do with student success and retention?   Everything.   This episode takes listeners on a ride through King’s College with Stephanie Brewster. Currently, she’s the Associate Director of Admissions and New Student Financial Services. That may sound like a lot, and it is. But wait till you see her resume:   She completed her undergraduate degree at King’s College before receiving her Advanced Diploma in Data Analytics from NYU. She also has a...
Published 12/04/18
Google’s old hiring plan: Go to the toughest schools, find the smartest people, give them the hardest tests. Hire the ones who perform the best. They changed their plan. Google’s new talent acquisition process: Uncover the hidden qualities of the current highest-performing employees. Then, select candidates who replicate those same qualities, ensuring a cultural fit as well as a continuation of pre-established successes. We wanted to dive a little deeper, so we asked Juan Betancourt how to...
Published 11/27/18
Simon Peel is the Chief Strategy Officer and CMO at Jitterbit. Before landing at his current role, Simon has spent time in product marketing, he’s been the CMO for 5 different startups, and he even spent time as a Chief Revenue Officer (or a Growth Hacker in his words). At Jitterbit, Simon is back to what he’s best at: building companies. Jitterbit gets the right data in the hands of the right people at the right time. Their platform takes unwieldy data and simplifies it into digestible and...
Published 11/13/18