In this episode, Mike is joined by Amanda Clarke, Associate Professor of Public Administration, Digital Government, Data Governance, and Civic Technology at Carleton University. She is also the author of Opening the Government of Canada: The Federal Bureaucracy in the Digital Age. While the pandemic has rejuvenated the value of government services in the public consciousness, it’s also revealed cracks in the public sector’s ability to deliver citizen services. Longer term, what investments should we be making to modernize public services, increase public trust, and build resilience to manage future challenges? Head over to www.ipsos.com for more information about Ipsos. If you have a topic that you'd like us to cover on a future podcast, please reach out to us at [email protected]. We are on most podcast platforms as well as on Spotify. Please like and subscribe to Educated Conjecture to get episodes sent to you as soon as they are published.