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Laura Marshallsay
Everyday English
English communication skills for business, tourism, heritage, and museum professionals.
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Recent Episodes
Abbreviations, acronyms, and nomenclatures can be useful communication tools for people within a group. The downside is that it’s a form of jargon and outsiders often have no idea what you are talking about.  Learn why we use jargon and how to use it effectively (or not!) with your audience. Get...
Published 07/29/21
Published 07/29/21
My core belief when it comes to communication is that we should meet people where they are, not where we think they should be.  That means  texts should be written so the greatest number of people can understand them. Others disagree with this idea.  They think that by using overly simple...
Published 07/22/21
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