Customer service is everything - how to make your guests feel like VIPs
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Description
People are ready to travel again, and that means reading online reviews. But how you communicate with your guests can mean the difference between getting 1 star or 5 stars. Read on to get my top tips – as well as some functional language – that will leave all your guests feeling like VIPs.
Visit me at www.marshallsayenglish.com to find out more about the services I offer.
Marshallsay English - Because words matter
Interpretive planning - Proofreading - Language training
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Abbreviations, acronyms, and nomenclatures can be useful communication tools for people within a group. The downside is that it’s a form of jargon and outsiders often have no idea what you are talking about. Learn why we use jargon and how to use it effectively (or not!) with your audience.
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Published 07/29/21
Published 07/29/21
My core belief when it comes to communication is that we should meet people where they are, not where we think they should be. That means texts should be written so the greatest number of people can understand them. Others disagree with this idea. They think that by using overly simple...
Published 07/22/21
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