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Nate Brown
Experience Matters
This resource is sure to equip and entertain you on your Customer Experience journey. By focusing on one critical or perspective related to CX in each episode, you will have the opportunity to learn from incredibly talented experience designers across many different industries and regions. Join us as we find new ways to be there, be aware, and be essential for our customers!
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Ratings & Reviews
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5.0 stars from 7 ratings
Great!
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“Fantastic content! Can’t wait for more!”
Snork Juice via Apple Podcasts ·
United States of America ·
04/01/20
VP Marketing Operations
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“Sounds interesting. Looking forward this series.”
daneagle! via Apple Podcasts ·
United States of America ·
03/31/20
Quality Content, Engaging Discussions!
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“I love the energy level Nate has as he interviews, and there is always practical content that can be applied right away.”
Crys230 via Apple Podcasts ·
United States of America ·
03/31/20
Recent Episodes
Jeremy Hyde packs a SERIOUS punch in this dynamic episode. From evolving customer expectations, to forging the circle of psychological safety with employees, to creating a "Voice of the Agent" playbook, this conversation has something for every CX leader.
Published 06/29/23
Are you feeling stuck on the path of your CX transformation? This episode with Aaron Eden of Intuit is exactly the kick you need. We share tremendous insights on how to drive customer-centric innovation that will yield huge results in an accelerated timeframe. From "The Lean Start-In" to the...
Published 06/13/23
Published 06/13/23
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