Episodes
This Fast Pace episode features Dean Mackie and Josh Phegan on the secret to great events. They look at defining the purpose for each event, knowing what a successful event looks like, understanding your target audience, making the commitment to do it right, and getting people engaged.
Published 04/18/24
This week on Fast Pace, Dean Mackie and Josh Phegan talk about growing great teams that work. They list things to look at when you're building a team, behaving your way to success, how individuals fit in, how to facilitate growth, building and teaching systems, and the requirement for psychological safety.
Published 04/04/24
This Fast Pace episode features Dean Mackie and Josh Phegan on the function of sales leadership and how to fill that role. They discuss placing people in their best performance positions, the sales manager's role, the servant leadership model and using forward indicators.
Published 03/21/24
This week on Fast Pace, Dean Mackie and Josh Phegan discuss the business of fitness and why business is the greatest sport. They look at maintaining life balance, high performance with chaos and anxiety, building a healthy ecosystem, getting clear on goals and where to start, and establishing a sense of safety and security.
Published 03/07/24
This Fast Pace episode features Dean Mackie and Josh Phegan on planning as a business leader, and scaling for agents and for life. They discuss planning rhythms, execution and what works, clarity around your vision, planning with your calendar, surface area and foundational situations, and prioritising for balance so you can be your best self.
Published 02/22/24
This week on Fast Pace, Dean Mackie and Josh Phegan discuss consolidation, and whether that's going to happen inside of the real estate industry. They address why this is the right time to do it, how to make it happen, problems consolidation would solve, how to reimagine what we do, and how consolidation can scale.
Published 02/08/24
In this Fast Pace episode, Dean Mackie and Josh Phegan examine quality of data and the data play. They discuss the value of first-party data, how relevancy drives frequency of communication, applying science to our people-based industry, understanding that the data play isn't useful unless it's implemented, making the digital investment, and learning how to use digital technology to build, produce and convert your audience.
Published 11/30/23
This episode of Fast Pace features Dean Mackie and Josh Phegan talking about developing a leadership shadow. They look at teams, individuals and the roles they can play, what the leadership shadow can do for you, attributes they should have and skills they need to develop, your role in their growth and success, judging your performance by the capability and potential of your team, and all the little mistakes that eventually bring success.
Published 11/23/23
In this episode of Fast Pace, Dean Mackie and Josh Phegan explain how to simplify your business and get back to core. They explore what simplification means, identify core and non-core functions you need, and discuss scaling to access better resources at a lower price, best platforms for communication, broken systems, examples of simplification and added value.
Published 11/16/23
This Fast Pace episode features Dean Mackie and Josh Phegan on shifting performance with top grading. They discuss A, B and C players and how to progress them, challenging the A players, coaching the B players, setting expectations for C players and knowing when they need to be trimmed, and investing time and energy where you'll get the greatest return.
Published 11/09/23
This week on Fast Pace, Dean Mackie and Josh Phegan discuss building a talent development squad and why you need one. They look at having a culture of learning and improving, future-proofing your business, getting clear on what you need, who should do the training, making sure you have the right people, and doing it all consistently and at scale.
Published 11/02/23
In this episode, Josh Phegan and Dean Mackie discuss the critical role an eye on the future has whilst doing great work in the now. From the value of investing ahead of the curve to focusing on core business on the day-to-day. Understand the investment and payoff cycles so you give things long enough time to work whilst being able to make decisions for vital success in the now.
Published 10/26/23
In this Fast Pace episode, Dean Mackie and Josh Phegan look beyond competition and explore the role model approach to business and life. They talk about drawbacks of the common enemy approach, competition inside of silos, seeking cooperative alignment, setting value expectations for shareholders, and taking satisfaction in the way you do business and being the best at what you do.
Published 10/19/23
This episode of Fast Pace features Dean Mackie and Josh Phegan stepping through the stages of business growth and understanding the modelling involved. They discuss the 5 key stages of growth, what to consider at each stage and why they're not necessarily sequential, acquisition and rebranding, growth vs. stability, and avoiding decline after business maturity.
Published 10/12/23
In our Fast Pace episode today, Dean Mackie and Josh Phegan talk about stages of profit, growth or both. They look at what happens in each mode, balancing incompatible modes, short-term cutbacks that affect future growth, investing ahead of the curve, dealing with friction at the leadership level, and clearing barriers by realigning with vision and goals.
Published 10/05/23
In this episode of Fast Pace, Dean Mackie and Josh Phegan talk about the essential metrics for business owners. They sort out the metrics that are critically important and examine categories, how metrics change and how often to check, they explain forecasting with financials, how property management metrics relate to sales, and sales metrics that assist with recruitment.
Published 09/28/23
This Fast Pace episode features Dean Mackie and Josh Phegan on planning and the corporate calendar. They look at yearly events, relative moods and how the cycle works, market demand and supply, time management and keeping your people in sync, writing it down so you don't forget every year, and putting yourself in control of your time.
Published 09/21/23
This week on Fast Pace, Dean Mackie and Josh Phegan talk about building business culture, what culture is and how to build a strong team culture. They discuss advantages and benefits as well as challenges and expectations, conflict resolution and the need for clarity, psychological safety, a healthy team dynamic, and why high-energy leadership is so important.
Published 09/14/23
In this Fast Pace episode, Dean Mackie and Josh Phegan discuss the future of property management and where the hidden opportunities will be. They look at ways to improve the customer experience through combining AI and digital technology with people, to change and improve your marketing, to make processes and resources more available, and to increase income.
Published 09/07/23
In this episode of Fast Pace, Dean Mackie and Josh Phegan talk about what the brand story should look like for your business and how to build it. They look at narrative that makes an emotional connection with your customers, getting your team to buy in, replicating your customer experience, shaping your brand personality, and establishing credibility.
Published 08/31/23
This Fast Pace episode features Dean Mackie and Josh Phegan on how to build and use a knowledge base. They discuss the documents and information that go into it, how to make it accessible, advantages for onboarding, its function as a cultural hub, updates and version control, and the role of providing the tools your people need as they need it.
Published 08/24/23
This week on Fast Pace, Dean Mackie and Josh Phegan talk about the process of defining your customer experience. They look at creative tension, managing expectations, the mood of the market, the informed vendor, demonstrating your value, and embracing digital tools and solutions.
Published 08/17/23
In this Fast Pace episode, Dean Mackie and Josh Phegan discuss the skill of onboarding new talent with systems that immediately communicate what your business does. They talk about things to think about before new people join, training and testing, alignment across multiple sites, pre-onboarding and recruitment, and how to know a new prospect is the right fit.
Published 08/10/23
In this episode of Fast Pace, Josh Phegan focuses in on the importance of the one-page strategic plan and what goes into making it. He explains why you want the business plan to be sale-ready, how to define the purpose, mission and values of the business in the plan, and the strategy, tactics and measurements you use to achieve the growth you want.
Published 08/03/23