Episodes
Update on GDS’s approach to - and key findings from - A/B testing menu and homepage appearance for GOV.UK, and what lies ahead.   ---------   The transcript of the episode follows:   Vanessa Schneider: Hello and welcome to the Government Digital Service podcast. My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS. At GDS, we build platforms, products and services that help create a simple, joined up and personalised experience of government for...
Published 02/28/22
Why build a product people won't or can't use? Our user researchers share their approach to understanding needs for government’s single sign-on. ---------   The transcript of the episode follows:   Vanessa Schneider: Hello and welcome to the Government Digital Service podcast. My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS. In August, we recorded an episode on digital identity and single sign-on as part of our plans to develop one inclusive and...
Published 01/26/22
The Government Digital Service (GDS) talks how to start a career in tech. According to a Tech Nation Talent report, young people could be wrongly counting themselves out of a fulfilling career because they’re worried about things like their skills background, where they came from or their lack of “network”. We asked 3 of our developers to respond to the report’s findings, and hopefully put some of those myths and misconceptions to bed.   --------- The transcript of the episode...
Published 12/17/21
We take you from A to B as we find out how the GOV.UK Design System and Department for Environment, Food and Rural Affairs working to help make maps in public services better. You can help us to make our podcast even better by completing our short, anonymous survey.   The transcript of the episode follows: ---------   Louise Harris: Hello, and welcome back to the Government Digital Service podcast. My name is Louise Harris. I'm the Creative and Channels Team Leader at GDS and...
Published 11/30/21
Wondered how to migrate a 24/7 product to a serverless platform? We chat about initial user research, developing DevOps skills and the benefits of GDS's approach to this type of tech project.   --------- The transcript of the episode follows: Vanessa Schneider: Hello and welcome to the Government Digital Service podcast. My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS. Today, I am joined by Jonathan Harden, Senior Site Reliability Engineer, and Kat...
Published 10/28/21
Vanessa Schneider: Hello and welcome to the Government Digital Service podcast. My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS.   Today, I’m chatting with colleagues about our work supporting teams across government that collect information from users using online forms, paper forms or a combination of the two. We've been partnering with other government organisations to investigate how they're currently collecting this information and what kind of...
Published 09/28/21
Vanessa Schneider: Hello and welcome to the Government Digital Service Podcast. My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS.   Today, we will expand on our plans to remove unnecessary complexity by developing one inclusive and accessible way for people to log in to all government services online. An easy way to prove their identity just once, that also gives them control over who has access to their data and why.   I'm joined by Will Myddelton,...
Published 08/25/21
Louise Harris: Hello and welcome to the Government Digital Service Podcast. My name is Louise Harris and I head up the Creative and Channels Team at GDS. In this episode, we're talking about our wonderful technologists. The Site Reliability Engineers, Technical Architects and Developers who work in multidisciplinary teams to engineer solutions to our complex architectural needs, evolve our infrastructure and tooling to keep us resilient and online, and develop digital products and services...
Published 07/28/21
Vanessa Schneider: Hello and welcome to the Government Digital Service podcast. My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS. For those of you who tuned into last month’s episode, you’ll know that GDS has launched its new strategy centring around 5 core key missions:   GOV.UK as the single and trusted online destination for government information and services;   Joined-up services that solve whole problems and span multiple departments;   A...
Published 06/30/21
Do you enjoy the GDS Podcast? Help us to make it even better by completing our short, anonymous survey. Vanessa Schneider:  Hello and welcome to the Government Digital Service podcast. My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS. Today I'm joined by the Chief Executive Officer for GDS, and that's Tom Read.    Tom, thank you so much for taking the time to be here today. I know that you joined GDS back in February, which in these times feels like...
Published 05/28/21
Vanessa Schneider:  Hello and welcome to the Government Digital Service Podcast. My name is Vanessa Schneider and I'm Senior Channels and Community Manager at GDS.    Today we will be talking about how product teams can play a role in greening delivery. While digital ways of working often mean moving away from paper-based processes, there's still plenty that can be done by professionals in the public sector to contribute to environmentally sustainable practice. The government has recognised...
Published 04/22/21
Vanessa Schneider:  Hello and welcome to the Government Digital Service Podcast. My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS. Today we will be talking about GOV.UK Platform as a Service. GDS has a reputation for creating best in class digital products and services for government, and GOV.UK Platform as a Service - or GOV.UK PaaS for short - is one of them.    GOV.UK PaaS helps public sector organisations to secure and swiftly host their digital services...
Published 03/31/21
Vanessa Schneider: Hello and welcome to the Government Digital Service podcast. My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS. Today we will be talking about the Clinically Extremely Vulnerable People Service and we will be joined by several guests.   You'll be hearing from Sally Benson from the Department of Work and Pensions [DWP], Martin Woolhead from the Department for Environment, Food and Rural Affairs [DEFRA], Kate Nicholls from the Ministry of...
Published 02/24/21
Vanessa Schneider:  Hello and welcome to the Government Digital Service podcast. My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS. Today, we are looking back as fondly as we can on 2020. I don't think it's an exaggeration to say that this was a momentous year and we have many reasons to be proud of what our organisation and our colleagues have achieved.    What better way to reflect on the year than to ask a couple of my colleagues to put their knowledge to...
Published 12/30/20
Laura Stevens:   Hello and welcome to the Government Digital Service podcast. My name is Laura Stevens and I'm a Creative Content Producer here at GDS.   For this month's episode, we're going to be taking a look at GOV.UK Pay. GOV.UK Pay is the government's payment platform, letting service teams across the public sector take payments quickly and securely.   It's hit a few milestones this year as it's now used in more than 400 services in around 150 organisations. These services include...
Published 11/30/20
Vanessa Schneider: Hello and welcome to the Government Digital Service podcast. My name is Vanessa Schneider and I'm Senior Channels and Community Manager at GDS. Like previous episodes, this one will also be recorded via Hangouts as we're all working remotely now.    Today's podcast topic is Black Excellence in Tech as part of the GDS celebrations to commemorate Black History Month. The GDS Black Asian Minority Ethnic Staff Network at GDS have planned a calendar of events for the third year...
Published 10/27/20
Alison Pritchard: Hello and welcome to this month's episode of the Government Digital Service Podcast. I'm Alison Pritchard, the Director General at GDS - before taking up appointment at the ONS [Office for National Statistics] as its Deputy National Statistician and Director General for Data Capability.    So I'm delighted that, although I'm moving, I'll still be part of the wider digital and data transformation agenda through ONS’s digital and data services, and our work on data governance...
Published 09/30/20
Laura Stevens: Hello and welcome to the Government Digital Service Podcast. My name is Laura Stevens and I'm a Creative Content Producer here at GDS. And for this month's episode, we're talking about Content Design. We're going to find out what it is, how it helps government and where you can learn more. And to tell me the answer to these questions are Amanda Diamond and Ben Hazell. So welcome both to the GDS Podcast. Please could you introduce yourselves and your job roles here at GDS....
Published 08/27/20
Vanessa Schneider:  Hello and welcome to the Government Digital Service Podcast.   My name is Vanessa Schneider and I am Senior Channels and Community Manager at GDS. Like last month's episode, this one will also be recorded via Hangouts as we're all remote working right now. We're going to be talking about the Digital, Data and Technology Fast Stream experience at GDS. The Digital, Data and Technology Fast Stream, also known as the DDaT Fast Stream for short, is one of 15 different schemes...
Published 07/30/20
Laura Stevens: Hello and welcome to the Government Digital Service podcast. My name is Laura Stevens and I’m a Creative Content Producer at GDS. And today we’re going to be talking about the Local Digital Declaration. This is a set of guiding principles that help support local authorities, of all sizes and capabilities, to deliver great digital services and platforms that meet the needs of their users. And since it launched 2 years ago, 223 public sector organisations have signed up to...
Published 06/29/20
Laura Stevens:  Hello and welcome to the Government Digital Service podcast. My name is Laura Stevens and I’m a Creative Content Producer at GDS. And like last month’s episode, this one will also be recorded via Hangouts as we’re all remote working now.    So today we’re going to be talking about GOV.UK Notify. This is the government’s messaging tool which allows teams across the public sector to send out text messages, letters and emails to their users - cheaply and easily.   It sent its...
Published 05/27/20
Laura Stevens: Hello and welcome to the Government Digital Service podcast. My name is Laura Stevens and I’m a Creative Content Producer at GDS. And today’s episode is recorded a little bit differently, as we’re all remote now, this will be our first podcast done via hangouts.    We’re going to be talking about GOV.UK’s initial response to the coronavirus. GOV.UK is the online home for the UK government, and it’s where millions of people access government services everyday. Of course COVID-19...
Published 04/28/20
Laura Stevens: Hello and welcome to the Government Digital Service Podcast. My name is Laura Stevens and I'm a Creative Content Producer here at GDS. And for March's episode, we're going to be celebrating International Women's Day.   In 2020 the theme for International Women's Day is 'each for equal'. The worldwide event’s tagline reads, “an equal world is an enabled world. How will you help forge a gender equal world, celebrate women’s achievement, raise awareness against bias, take action...
Published 03/09/20