On this week's episode of Grease the Wheels, we get into the nitty gritty when it comes to test driving customers' vehicles. Any manager who says that you should blindly test drive a vehicle before putting it up on a lift to see if it is structurally sound should listen to this episode. The aforementioned pitch can be a seriously bad idea, especially if that vehicle has serious problems. We have all seen the “just rolled into the shop” posts where a vehicle shouldn’t have even made it into...

On this week’s episode of Grease the Wheels, we get into the transient nature of the automotive industry, just how bad the technician shortage has gotten, and the insane attrition rate of your new guys. In 2020 the reported technician shortage was around 178,000, now extrapolated out to 2025, which is right around the corner, they are projecting almost 800,000 want ads going unfilled in shops across the country. We get into why that is, but more importantly we get into some of the nitty...

On this week’s episode of Grease the Wheels, we do our own version of ‘how to make friends and influence people.’ Helping to hang a set of exhaust is always going to be appreciated, but being forthcoming with helping other people will signify you as someone who can be depended on in the shop. We also talk about some of the karmic ramifications of tool loaning and just helping people out in general without the expectation of something in return. When all else fails, feeding people is an...

On this week’s episode of Grease the Wheels, we talk about overwork and burnout. If your employer has you turning enough hours that you are seemingly working 8 days a week, that is one thing. If you’re doing it because you love money, that is quite another. The latter is ok, while the former will quickly remove any passion you have for the industry. Overwork can lead to a ton of bad things, so it is important to draw boundaries between your personal life and professional lives. Sometimes that...

On this week’s episode of Grease the Wheels, Uncle Jimmy takes a break from the political rhetoric and talks about chicken farming. Shops and dealerships need to have the people who are creating the labor out of thin air in optimal conditions to create as much labor as possible. Whether that is having good service advisors and parts guys, to having the right number of lifts and bays per technician, shop optimization is a real thing. This needs to be communicated with the management in charge,...

On this week’s episode of Grease the Wheels Uncle Tuck-er-we-mean-Jimmy gets angry, political, and straight to the point. You don’t need a Masters in Physics to know that batteries don’t work as well in the cold, but apparently a lot of people in Chicago and the Midwest didn’t get the memo. NY’ers did, because they don’t buy them in droves unless they need the EV tax write off. Even with temps dipping down into the 30’s in the incredibly EV heavy market of Austin, people aren’t really...

On this week’s episode of Grease the Wheels, we get into how to deal with anger while working in the automotive industry. Right off the bat, as previously chronicled in the 272 preceding episodes, there are a lot of things that can set automotive technicians off. From the low pay, to the incredibly complicated cars, to sometimes hostile work environments - keeping your cool can be hard. Luckily there are things such as identifying what makes you mad, working out, and even percussive therapy...

On this week’s episode of Grease the Wheels, we get into things that make mechanics mad - although judging by the article these people were pretty loose  with the job descriptions between mechanic and service advisor. We talk about Customers who insist that they know what is wrong with the car, which is annoying but easily overcome. We also get into the idea that quoting ETA’s for completed repairs is basically sending Murphy’s Law a DM on whatever it is you’re working on. It is 100% possible...

On this week’s episode of Grease the Wheels, we bid adieu to a tumultuous 2023; but the world kept on spinning because of you wrench twisting bastards. Because of this we set the bar at, “don’t let me down” because asking for much more sounds like tempting fate. In this episode we lay out some of the expectations that customers, Service Advisors and Management would have of their technicians especially as the Automotive Technician Shortage worsens. We also get into the ways that the parts...

On this week’s episode of Grease the Wheels, Uncle Jimmy gets absolutely medieval on aftermarket warranty companies. I could probably end the episode synopsis there, and customers, service advisors, and tech’s will all still tune in - but this one is fun! The market analysis of aftermarket warranty companies is “bad” and “worse”, with some notable exceptions coming from Carvana and other internet automotive retailers that would rather pay for us to fix it after they sell it to you, than fix...

On this week’s episode of Grease the Wheels, we take a brief look ahead to what people in chairs think is coming down the pike for us wrench turning folk in 2024. The one thing we see more of on the horizon is the russian infantry tactics of filing the shop with whatever bodies can hold the wrenches and look busy. However, further analysis will prove that having your best technicians with two available lifts or bays will increase the specific output of that bay over an inexperienced new hire....

On this week’s episode of Grease the Wheels, Uncle Jimmy is talking about ways to keep your hard days from turning into hard nights wheen it comes to stress. Folks, there is enough stress in the automotive industry to go around, so being able to deal with it is key to being effective at your job. From new systems in cars that are broken in new and interesting ways, to customers with unreasonable expectations, more often than not the answer is simply to not sign for the stress and let the...

On this week’s episode of Grease the Wheels, we have blisters on our fingers from all of the chaos that has been coming down the chute. The sources of chaos in the automotive industry, at all levels, are actually pretty consistent. We are problem solvers in our role as automotive mechanics, so naturally for us most of the chaos starts and ends with the customers. We also get deep into the idea that as a team that solves problems, the support stuff needs to not make a ton of problems on top of...

On this week’s episode of Grease the Wheels, we continue the theme of Beatles B Sides, and the theme of not getting enough love from our employers. We have an interesting conversation about “things you shouldn’t say to technicians”, as well as an examination of the stupidity of repair line items as the warranty comes closer to being done. It’s a rip roaring episode of grease the wheels, and if you hear any of these sayings on the regular from your management- it might be time to polish up the...

On this week’s episode of Grease the Wheels, we talk about the intersection of manufacturers,  technology and image spin control for the profession in general. From inside the shop between service and management, to the manufacturers themselves - there isn’t a whole lot of love going around to the people who fix them. Luckily, there’s this podcast. Not getting love from the manufacturers is real: from making the vehicles more difficult to do simple tasks, to slashing warranty times in an...

On this week’s episode of Grease the Wheels, we title it after where we were last week, nowhere to be found! Sorry about that, we needed a week to get back to the grind. This brings us to the theme of today’s episode, where we go deeper into some of the crazy stuff that is coming down the pike and the relative rate of advancement in the automotive industry over the last 20 years versus the previous 50. A “Nowhere Man” in this case is a technician who’s skills and training cannot keep up with...

On this week’s episode of Grease the Wheels, we look at an article about coming trends in the automotive industry from connectivity, to automated driving and electrification, and even some of Jimmy’s better conspiracies. This is a wild one where we look into the future from the recent past and compare notes to how it’s going. When it comes to connectivity, the leaps and bounds have been extreme since Jimmy entered the industry. From a few cars having bluetooth to full Apple Carplay and...

On this week’s episode of Grease the Wheels, Uncle Jimmy pulls an article from Identafix talking about the burgeoning opportunities for techs in the $60 Billion per year Automotive Industry. We talk about this in the context of other episodes, but the main focus of this episode is dumb things that customers do. We ponder if technicians make good service advisors, even though they are typically more educated than the people selling the work or the products themselves. Being a service advisor...

On this week’s only slightly late episode of Grease the Wheels, Uncle Jimmy takes another swing at the problems we can fix - only this time it is the people in your building. We also examine whether the switch to EV’s is going to decrease the number of help wanted signs seen around shops. For some reason, the author of this article seems to think that EV’s are immune to the universal law of entropy and will never need any form of repairs and maintenance. Because of this, the author predicts...

On this week’s episode of Grease the Wheels, Uncle Jimmy swaps diagnosing problems with cars, to diagnosing problems with people. The source of 100% of the problems that a shop will run into in a given day is driven by the customers. If there was nothing to fix, there would be no problems. However, where problems become even bigger problems is the gulf between the perception of modern auto repair and the reality. Cars are a lot more complicated now than people think they are. Yes, they work...

On this week’s episode of Grease the Wheels, Uncle Jimmy is back on form and shredding internet articles. Looking for a spark of lunacy, he delves into an article titled “20: Ways to Tell if your Mechanic is an Idiot” This is one of the more ridiculous  lists we’ve seen as it actively counteracts things that we are telling our service advisors to do. It also completely discounts the thousands of absolutely fantastic technicians who have never even taken an ASE test. We also get into some of...

On this week’s episode of Grease the Wheels, WE ARE BACK! This week we are talking about the differences between the forward thinkers and the reactive thinkers in the automotive industry. Often times vehicles can be described as “forward thinking”, but rarely can the same be said of management in this industry. The difference is being able to anticipate where the proverbial puck is going instead of focusing on where it has been. One of the major areas that is going to stress test forward...

Okay, so this is how this shit works! This is actually Uncle Jimmy , Erik the Producer has been in a bad car accident . He and his significant other have both sustained some serous injuries. We are told they will be okay , but it is pretty bad as of right now. So if you have some prayers and well wishes you can send to Erik and Caitlyn that would be greatly appreciated. Since Erik really does all of the back breaking editing work ( I'm still not sure how he makes me sound good) we are going...

On this week’s episode of Grease the Wheels, Uncle Jimmy hits one of our collective nerves: tools. From the tools that we use every single day and would be lost without, to the tools that get relegated to the back of the bottom drawer once a particular recall is done - we can’t get the job done without them. We also talk about the level of mechanical genius often found in some of the ways that we modify tools to do certain jobs better, or look at a tool designed to do one thing and having it...

On this week’s episode of Grease the Wheels, Uncle Jimmy dives into an article about alternative career paths for automotive technicians - written by people who know nothing about being an auto technician and even less about some of these other jobs. We’ll give them the easy ones like building maintenance technician, Parts Manager, HVAC maintenance, and even shop foreman and shop owner for those who age out of being an auto mechanic, but that is about it. If you had a hard time working on...