Episodes
“As providers pursue the value-based model, they have to be mindful of the fact that it cannot compromise the patient experience, and in fact, should compliment the patient experience to the extent possible, as they continue to drive cost down.” –Peter C. Yesawich on the Healthcare Interior Design 2.0 podcast On today’s episode of the podcast, Cheryl interviews Peter C. Yesawich, PhD and Stowe Shoemaker, PhD; authors of the book, Hospitable HealthcareTM; Just What the Patient Ordered! Peter...
Published 04/23/24
Published 10/17/23
On part 1 of today’s episode Cheryl interviews Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. In part 1 of their conversation, Sarah shares in detail what design life is like in the healthcare space post COVID, what design challenges are still present and why mental health is one of her passions. This and so much more on the changing face of healthcare design in part 1 of today’s episode!  Learn more about Sarah Tetens and Baskervill by visiting: ...
Published 10/17/23
In part 2 of today’s episode, Cheryl continues her conversation with Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. They dig deeper into how empathy and compassion play a role in Sarah’s work, why healthcare is purposeful and how that shows up with the people who choose healthcare as their career. This and so much more about the changing face of healthcare design on part 2 of today’s show! Learn more about Sarah Tetens and Baskervill by visiting: ...
Published 10/15/23
On part 1 of today’s episode Cheryl interviews Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture. Cheryl says, “The most fascinating piece of part 1 in today’s interview is learning all the details of how and when the work of these two highly specialized professionals intersects within the same healthcare projects. How do these two women, with very different...
Published 09/12/23
On part 2 of today’s episode, Cheryl continues her conversation with Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture. In part 2 Minta and Erika flush out all the juicy details of their work on their favorite projects both together and separately and what made those projects so special to each of them. This and so much more about what’s happening in healthcare...
Published 09/12/23
“We are seeing that they are greatly reduced in size. People are now able to check-in online. You are able to go into your space when it is your turn. Gone are the days of sitting in that bus station elbow to elbow, waiting room so we are seeing a reduction in size.” –Cam Twohey on The Healthcare Interior Design 2.0 podcast Cheryl’s guest today on the podcast is Cam Twohey, AIA, WELL AP, NCARB, Associate Principal,  Senior Project Architect at Kahler Slater. On today’s episode, Cam shares...
Published 06/22/23
Cheryl’s guests today on the podcast are two very special souls; Bryan Langlands, FAIA, FACHA, EDAC, LEED GA Principal NBBJ Architecture and Edwin Beltran NCIDQ, FIIDA, ASSOC. AIA, Partner, Lead Interior Designer, NBBJ Architecture. In part 1 of today’s episode, Bryan shares the concept of “Moments of Generosity in Planning” and how, without comprising the budget, this method of planning, deeply improves the experience of patients and caregivers alike in ways you might not think of. Edwin...
Published 01/17/23
On Part 2 of today’s episode, Cheryl continues her rich and deep conversation with Bryan Langlands, FAIA, FACHA, EDAC, LEED GA, Principal NBBJ Architecture and Edwin Beltran NCIDQ, FIIDA, ASSOC. AIA, Partner, Lead Interior Designer, NBBJ Architecture. Edwin shares the deeper meaning of Essentialism in Design and what it means to humanity. Bryan shares how he led the charge in addressing the dilemma of overcrowding in our nation’s emergency departments by calling for the recognition of a new...
Published 01/17/23
On today’s episode, Cheryl interviews Karen S. Freeman, AIA, ACHA, NCIDQ, EDAC, LEED AP BD+C Practice Leader, Healthcare, at HOK–a global design, architecture, engineering and planning firm. Karen is also the incoming President for the national organization, Women In Healthcare - a nonprofit dedicated to promoting the professional development of women in the healthcare industry. There’s a lot to share from Cheryl and Karen’s inspiring conversation including the importance of designing for...
Published 12/14/22
Cheryl’s special guest today on the podcast is Sandy Goodman,IIDA, CHID, EDAC, LEED AP, LSSBB, and President of CRGA Design. CRGA provides comprehensive architectural, interior design and planning services utilizing an experienced in-house team of architects and interior designers specializing in healthcare design. Sandy shares in detail how the pandemic influenced the way she and her team work with their healthcare clients and partners on projects, and what lessons she has taken away from...
Published 05/31/22
On Part 2 of today’s episode, Cheryl continues her fascinating conversation with Sandy Goodman, IIDA, CHID, EDAC, LEED AP, LSSBB, and President of CRGA Design. CRGA provides comprehensive architectural, interior design and planning services utilizing an experienced in-house team of architects and interior designers specializing in healthcare design. Sandy generously shares what it means to put the patient in the middle, and the importance of the AAHID (The American Academy of Healthcare...
Published 05/31/22
On Part 1 of today’s episode, Cheryl interviews Trisha Fong, Assoc. AIA, Senior Associate at e4h, Environments for Health Architecture. Trisha generously shines the spotlight on e4h’s 4wrd; Diversity, Equity, Inclusion initiative. What is 4wrd and why was it created? How can 4wrd help change the healthcare design community and the world for the better? This and so much more on the changing face of healthcare design on part 1 of today’s episode with Trisha Fong. Learn more about Trisha Fong...
Published 04/26/22
On Part 2 of today’s episode, Cheryl interviews Bill Repichowskyj, AIA, Partner e4h, Environments for Health Architecture. Bill gives us a closer look at e4h’s 4wrd initiative in action by generously walking us through the firm's design project for Oneida Nation; two new outpatient clinics in The Dreamcatcher Plaza in Oneida, New York—the Oneida Nation Health Services building and the Bassett Oneida Health Center. How did Bill and his team win the project? What was unique about designing...
Published 04/26/22
What is the “new reality” in healthcare that has arisen due to the pandemic and how has it affected the healthcare design and architecture professions? Cheryl’s special guest on part 1 of today’s episode is Barbara Dellinger, Director of Design and Research at Adventist HealthCare. Barbara sheds light on the complex topic of current furniture and fabric specification around COVID. What is the CFFA 201 Healthcare Testing for Durable Coated Fabrics (DCF) and where does a healthcare designer...
Published 03/29/22
On Part 2 of today’s episode, “What Would Barbara Do?” Lauren Banas, Vice President of Sales and Marketing at Krug, a multi award winning furniture manufacturer of innovative commercial and healthcare solutions, is in the host seat!  Lauren continues Cheryl’s conversation with Barbara Dellinger in part 1 of today’s episode by asking her several specific questions about current furniture and fabric specification requirements. “What Would Barbara Do?” is a light hearted discussion about a very...
Published 03/29/22
What happened in 1995 when a 30 year old Clinical Oncology Nurse Specialist at the Western General Hospital in Edinburgh, Scotland gave chemotherapy to her breast cancer patient named Maggie Keswick Jencks? How did this immediate friendship lead to 24 Maggie’s centers in NHS hospitals across the UK, and three independently run international centers, 26 years later? On Part 1 of today’s episode, Cheryl interviews Dame Laura Lee, DBE, Chief Executive of Maggie's--Everyone’s Home for Cancer...
Published 02/22/22
On Part 2 of today’s episode with Dame Laura Lee, DBE, Chief Executive of Maggie's –Everyone’s Home for Cancer Care, Laura shares details of the special gardens at Maggie’s, and how thoughtfully they are designed to nourish every visitor, supporting both optimistic and challenging conversations.  Learn more about Maggie’s famous architects, the architect of the first Maggie’s center, and what qualities an architect must have to make her or him a perfect fit to design a Maggie’s. How did...
Published 02/22/22
In part 1 of today’s episode, Cheryl speaks with Phoebe Stein and David Ashen---Co-founders of the Ageless Living Collaborative --a collective of advocates who are passionately dedicated to creating optimum outcomes for senior living. Phoebe is also the founder of Olive Presents, a public relations firm and David is the President & CEO of Dash Design--an interior design and branding firm. The conversation was kicked off with Cheryl’s question, “What is the Ageless Living Collaborative?” ...
Published 09/17/21
In part 2 of Cheryl’s interview with  Phoebe Stein and David Ashen; Co-founders of the Ageless Living Collaborative, a collective of advocates who are passionately dedicated to creating optimum outcomes for senior living, Phoebe and David share their origin stories and how their careers have informed their work with the ALC. Phoebe shares, “Coming from agency life, I have a diverse background. I’ve touched technology and automotive and so many different segments. Many of our collaborators at...
Published 09/17/21
On today’s episode, Cheryl interviews Laura Busalacchi, IIDA, NCIDQ, WRID, EDAC, Senior Director of Interior Services at Brookdale Senior Living. Brookdale owns and operates over 700 senior living communities and retirement communities in the United States and their base is in Brentwood, Tennessee. In part 1 of today’s episode, Cheryl asks Laura the question, “What are the challenges with current cleaning and overcleaning protocols in the senior living space, and why is this so important...
Published 08/27/21
In part 2 of Cheryl’s conversation today with Laura Busalacchi, Senior Director of Interior Services at Brookdale Senior Living, Laura shares what Brookdale project made her cry and why. What moments are priceless for Laura in a project? What keeps her motivated to continue when big challenges present themselves, and how did she end up working for Brookdale? This and so much more on the changing face of senior living design from Laura Busalacchi, on part 2 of today’s episode.  Learn more...
Published 08/27/21
On Part 1 of today’s episode, Cheryl interviews Michael Lied, Principal & Director of Healthcare at GBBN. Cheryl and Michael had an honest and meaningful conversation about the challenges in healthcare today and what designers and architects in the industry can do to innovate. Cheryl asks Michael the question, “It’s been a long year and a half since COVID first came on the scene in this country. What have been some of the most profound changes in GBBN’s work of designing healthcare...
Published 07/30/21
On part 2 of  today’s episode, Cheryl interviews Angela Mazzi, FAIA, FACHA, EDAC and Principal at GBBN. Cheryl asks Angela the question, “What is Salutogenesis and how does it apply to healthcare?”  Angela answers, “This is a term coined by medical sociologist Aaron Antonovsky. It has latin roots--saluto meaning health and genesis meaning generating. We’re all familiar with pathogenetic or disease causing, and this sort of the opposite. What Aaron Antonovsky had noticed was that the resources...
Published 07/30/21
On today’s episode, Cheryl interviews Lynnette Tedder, Healthcare Interiors Practice Leader at Perkins+Will. Lynnette was raised by a father who worked with NASA on the Apollo 11 LUNAR landing program, and of course, Cheryl was curious! She asked Lynnette the question, “What was it like to be raised by a father who worked with NASA on the Apollo 11 LUNAR landing program and how did that inform your work in healthcare?” Lynnette shares, “Math was big in our lives. My dad was a physicist and he...
Published 06/17/21