Fresh off his first 100 days in the role, we sit down with Virginia Department of Motor Vehicles Commissioner Gerald Lackey. Stacked with a Ph.D. in social psychology and a career background in business transformation and operational efficiency, Gerald discusses his vision for the state agency, the challenges it faces, and how he's working to “unlock” hidden talent around the newly energized 2,000-employee statewide organization. We also chat about about electrification, the DMV mainframe, a new DMV website, the history of DMVs, and even digital license plates. Finally, Gerald touches briefly on topics pertinent to dealers — and of course, you’ll learn what kind of car he drives. Follow Gerald on LinkedIn