In this episode of Hotel Moment, Karen Stephens interviews Kathleen Cullen, the Executive Vice President at PTG Consulting. Together they discuss ways to maximize profitability and enhance guest experiences in hotels. Cullen also shares valuable insights on creating a data-driven culture,...
Published 06/05/24
In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Aaron Miller, VP of CRM, Digital at Highgate, explain why data collection isn’t something you can just pay attention to “sometimes.” Miller emphasizes that every property is a chance for hoteliers to see what data...
Published 05/22/24