Episodes
Published 08/24/21
Rebecca Weinstein is the Director of Design at Highgate, a trailblazing hospitality firm known for developing bespoke hotel brands, predicting trends, and running hotels effectively. Highgate is currently taking over 3-5 hotels each month. They're betting on life springing back to normal, and on places like New York and Miami, while also diversifying their portfolio with strategies built to meet this moment. 
Published 08/24/21
With the Delta variant looming in the not-so-distant background, Amy shares how to take advantage of this "post-pandemic" moment, however fleeting, by making the latest trends in hospitality marketing work for your property in the months ahead. From installing a text messaging app, to queueing up life cycle emails, this actionable podcast episode will prepare you for fall, and help you set your marketing strategy and budget for the year ahead. All in less than 20 minutes.
Published 08/05/21
Moniqua Lane checks back in with Amy on post-pandemic hotelier life, current projects, and future hospitality plans. Moniqua shares some silver linings born out of the pandemic, including The Citizen Tucson Hotel, her upcoming UNESCO-backed food hall partnership, a glamping project on an Arizona winery, and why representation matters when it comes to DMOs. Moniqua first appeared on episodes 21 and 22 to talk about The Downtown Clifton Hotel in September 2020.
Published 07/08/21
Success means different things to different people. For Nicole Smith, founder of Flytographer, a global company that's captured over 3 million memories across six continents to date, success is about reclaiming her calendar and her time. Nicole's story of entrepreneurship, single motherhood, and how she built a multi-million dollar business is awe-inspiring. Listen and learn.
Published 06/15/21
Ryann Kivel, co-founder of Sauced Marketing, and owner of Napkin Ink, joins me on the podcast this week to talk through the new rules of graphic design, and argues that DIY tools to build your own website and brand are actually a very good thing. We'll also give you a sneak peek of Sauced Marketing, our turnkey 90-day marketing-in-a-box solution built for restaurants.
Published 06/03/21
Traveler writer, Katherine Parker Magyar, joins Amy to share her story and dive into this present moment: travel finally opening up again. We talk through the latest travel trends, from Europe opening up, to vaccine passports, and from eco-travel to cultural immersion.
Published 05/06/21
It’s been a year of podcasting, and a year of pandemic life. In this episode, Amy shares the lessons that she’s learned, and the changes that have informed her hotel marketing strategies over the last 12 months. Amy shares examples of how each of these lessons has played out in practice, and how to harness these marketing strategies in the future.
Published 04/20/21
Natasha Graves is the founder of VacayAbility, a tourism website dedicated to making travel more accessible, and more welcoming for all. Globally, accessible travel represents a massive market that's been historically overlooked. Pre-pandemic, 27...
Published 04/06/21
This month, and every month, we honor all the women across the world rewriting the hospitality industry. In episode 40, we're highlighting 16 interviews with women in travel and hoteliers making history. Featured guests: Frances Kiradjian, Ariela...
Published 03/25/21
As we begin to see the light at the end of the pandemic, Ashley Blake, founder of Traverse Journeys, joins the show to discuss responsible travel. Ashley's prediction? The future of travel will be more purposeful, meaningful, and impactful, than...
Published 03/09/21
Davonne Reaves is the founder and chief hospitality strategist of The Vonne Group, where she helps aspiring hotel owners achieve their dreams. She’s a woman on a mission, with a goal of creating 221 Black hotel owners in 2021.
Published 02/23/21
Sonia Thompson, marketing strategist, author, and founder of Belonging University, joins the show to fill in the blanks about inclusive marketing. Sonia's real world examples and actionable strategies will help you make your hotel more inclusive, STAT.
Published 02/09/21
Digital content creator, Austen Tosone, shares her story. Then, Austen throws on a hotel marketing hat to help Amy navigate the changing landscape of social media for hotels. It's time to add short form video content to your hotel marketing mix. Listen...
Published 01/26/21
Robin Staten, founder and CEO of Tiny Urban Escapes, joins Amy to talk about her female developed, owned, and managed luxe boutique hotel company focused on creating one-of-a-kind experiences by transforming upcycled shipping containers into private...
Published 01/19/21
In our kick off to 2021 and season 3, Sarah Dandashy joins the show to dissect the top travel trends of 2021. How will the travel industry begin to rebound? What steps are being taken to ensure the travel industry's recovery? From flexible cancellation...
Published 01/05/21
2020 gave us a new vocabulary, sleepless nights despite high thread count sheets, and resilience even in our darkest hours. ⁠ We've compiled 13 interviews with 14 brilliant minds in hospitality and travel, into a snapshot of the year. ⁠It's a story of...
Published 12/29/20
The “Leading the Way” entrepreneurship series continues with Jessica Blotter. Jessica is the founder of Kind Traveler, the first socially conscious, give and get hotel booking engine. Jessica joins Amy to share what she’s built, why she built it, and...
Published 12/08/20
Hotelier and restaurant owner Jamila Ross shares her entrepreneurial journey, including where she gets that unmistakable drive to create, her advice to aspiring entrepreneurs, and the defining moments along the way. This is the second half of a two part...
Published 12/01/20
Amy interviews Jamila Ross—owner of The Copper Door B&B—about what she’s built, why she built it, and what she’s learning along the way. Part two airs December 1, 2020.
Published 11/24/20
In part two, we're diving into what Bashar Wali's building, conscious capitalism, and the giveashitability factor. We’re getting the scoop on This Assembly, Practice Hospitality, and Bashar's vision for the future. Part one aired November 10, 2020.
Published 11/17/20
According to Bashar Wali, we exist in a world where Instagrammable moments rule, where service is too often mistaken for hospitality, and where you can ace a guest satisfaction survey and still be a miserable person. Something's off. Find out why...
Published 11/10/20
Lindsay Paige Stein joins Amy on the first of a limited series focused on entrepreneurship. Lindsay is a NYC-based freelance writer and publicist, and the founder of The Roundtrip Collective.
Published 10/27/20
Travel is different right now. Rethink the staycation model to meet this moment: think workcations, schoolcations, hybrid meetings, and more.
Published 10/20/20
Sagar Bhakta joins Amy to talk all about e-commerce for hotels and shares some practical, actionable tips on how to increase website conversions, so with the same traffic to your site, you can drive more bookings.
Published 10/13/20