In this podcast we gonna talk about book summary how to win friend and influence people. Chapter 1 ) 1(Don’t criticise, condemn, or complain. “Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous because it wounds a person’s precious pride, hurts his sense of importance and arouses resentment.” Put as much time and space between emotion and action as possible. Empathise and forgive. Do not measure others by the standards you set for yourself. 2) Give honest and sincere appreciation. “The deepest principle in...