From chickens, to my relief that Sally was not actually born in a pub, to how a 40 million pound refurbishment actually turned into an 85 million pound refurbishment, as well as Sally’s desire to create the happiest hotel in London and what that actually means. Sally is much more about the team and asking for opinions, than demanding results.  And with consecutive years in the Times Employer of Choice awards her approach is paying huge dividends, both culturally and financially.