Dive into the world of elite performance in trades with special guest Jack Pinsel in our latest episode, "Becoming Elite in the Trades through Outsourcing." Jack brings his wealth of knowledge in call center operations to discuss strategies for HVAC professionals looking to elevate their game by leveraging the power of outbound calling and customer interaction. Tune in as we unpack the art of outsourcing and its pivotal role in the growth of HVAC services. Here are three key takeaways from this insightful conversation: 1. Embrace Technology for Engagement - Integrating SMS messages into your communication plan can significantly boost conversion rates. Jack underscores the shift in customer interaction towards text messaging and its effectiveness in creating a more connected client experience. 2. Culture Makes the Difference - A positive and supportive company culture, encapsulated by "CARE" (confidence, assertive report, energy), drives success both internally and in customer relations. 3. Focus on Personalization and Timing - The pathway to conversion is through tailored communication and strategic outreach. Understanding the timing, intervals of calls, and adjusting for inbound call handling can make a substantial difference in your campaign's efficacy. Expand your understanding of the HVAC industry's nuanced challenges and discover actionable strategies for your business.  Plus, enjoy a lighter moment as our guests share a laugh over a legendary Russian mobster prank call! Don't miss out on these impactful insights that could revolutionize your approach. Hit play on our latest episode now, and remember to share the knowledge with others. Find Jack: On The Web: https://elitecall.net/ On The Web: https://hail911.com/ Linkedin: https://www.linkedin.com/in/jack-pinsel-8b18967/ E-mail: [email protected] Join Our Group: https://www.facebook.com/groups/hvacrevealed Presented By On Purpose Media: https://www.onpurposemedia.ca/ For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662 Sponsored By: Chiirp: https://chiirp.com/hssr