We had Laura Kelly on the show! Laura co-founded Clover, a consulting company located in Phoenix, AZ. In this must-listen episode, Evan and Thaddeus tap into Laura's vast experience of driving growth across numerous businesses. With Laura's track record of aiding over 375 members in her coaching group to achieve a whopping average growth of 30% last year, this episode delivers a treasure trove of actionable strategies. Key takeaways from our conversation with Laura: Cultivate a Winning Culture: Understand how a positive work environment and incentive programs for call center reps can transform your customer service into a profit center. Set Smart Goals: Learn the art of setting achievable revenue targets beyond last year's achievements, fuel motivation, and maintain the team's belief in success. Optimize Performance with Hacks: Discover the four hacks - reporting, call center, technician, and comfort consultant hacks, that can drastically improve all facets of your HVAC business operations. Don't miss this episode of fast, actionable ideas to elevate your HVAC business.  Find Laura: On The Web: https://www.growwithclover.com/ E-mail: [email protected] Facebook: https://www.facebook.com/growwithclover Instagram: https://www.instagram.com/grow_with_clover/ Linkedin: https://www.linkedin.com/in/lauramccarthykelly/ Eric McGrath Episode: https://www.youtube.com/watch?v=H2kqAyPrjqo Join Our Group: https://www.facebook.com/groups/hvacrevealed Presented By On Purpose Media: https://www.onpurposemedia.ca/ For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662 Sponsored By: Chiirp: https://chiirp.com/hssr Elite Call: https://elitecall.net