Episodes
This week host Kristian Lupinski welcome's to the show Cloudbed's SVP of Sales and Growth, Rafael Blanes. In this episode we discuss; The solution Cloudbeds offer, What guests want today, What hoteliers need to operate effectively in today’s climate, How to choose the right tech for your lodging business, And more! Learn more about your ad choices. Visit megaphone.fm/adchoices
Published 08/31/22
In this episode, host Kristian Lupinski is joined by the founder of TravelSisters, the female-only travel app, Alexandra Riemann. Topics we discuss; The inception of TravelSisters, The female traveller demographic, How hospitality professionals can create an inclusive and safe environment, Safe destinations for female travellers, and more! Learn more about your ad choices. Visit megaphone.fm/adchoices
Published 08/09/22
In this episode, host Kristian Lupinski welcomes the Assistant Dean of the Swiss Hotel Management School, Patrick Taffin d'Heursel. Some topics we discuss; Educating and creating high-quality hospitality professionals through programme management, Patrick's role as Assistant Dean of one of the most prestigious hospitality schools, Why is secondary education in hospitality so important in the current landscape of the industry, and more! Learn more about your ad choices. Visit...
Published 07/27/22
In this episode, Kristian Lupinski welcomes the Principal at EDSA, Pablo Massari. We discuss; Eco-conscious design, Storytelling through landscape architecture design in hotels, Designing hotels/resorts that connect to regional culture, How to cater to today's travellers through different spaces and amenities, And more! Learn more about your ad choices. Visit megaphone.fm/adchoices
Published 07/12/22
In this episode, Host Kristian Lupinski is joined by the Founder of @BambuuBrush and Director of Business Development at Clean the World, Tommie Eaton. Topics we discuss are: His eco-forward, self-grown business @BambuuBrush Working with big influential companies like Virgin Atlantic and LUSH Becoming a sustainability leader who spoke at COP26 The Clean the World hospitality program The power of One Simple Change and how it relates to the hotel industry And why is now a pivotal time in...
Published 06/23/22
In this episode, host Kristian Lupinski is joined by Nicolas Reine, Lecturer SHMS Swiss Hotel Management School & IHTTI School of Hotel Management. Topics we discuss include; Educating the future professionals of hospitality, The fundamentals of Revenue Management and its history, The key driving factor behind revenue management The main revenue management challenges facing hoteliers in 2022, What can we expect the future to look like for revenue management in terms of new business...
Published 06/08/22
In this episode, host Kristian Lupinski welcomes Co-founder and CEO at Bunking Steve Cody where we discuss;The inception of Bunking.com,The evolution of shared-living,Safety in travel,The positive impacts of sustainable travel,and more. Support the show
Published 05/19/22
In this episode, Host Kristian Lupinski is joined by Venture Partner at SoulPicks, Cathelijne Schuitemaker.We discuss digital concierge services, staying at the forefront of innovation, providing the best guest experience, how to engage the local community and more! Support the show
Published 05/04/22
This week,  Kristian Lupinski welcomes the Director of Partnerships of TurnoverBnB, Wolf Worster. In this episode they discuss; Where TurnoverBnB fits into the short-term rental tech ecosystem, Why is data so crucial to the company and how it predicts trends and shifts in the industry, What can companies do to ease the pressure caused by staff shortages and how can they hire for the future, And more! Support the show (https://www.patreon.com/imeethotel)
Published 04/13/22
This week, host Kristian Lupinski is joined by Commercial VP of Bidroom Caroline Dal'lin. In this episode, we speak about Travel as a Service (TaaS) - What is TaaS? Why companies would use such a model? The shift of user needs in the travel sector, The development of uGo.Travel, And more! Support the show (https://www.patreon.com/imeethotel)
Published 03/30/22
This week, host Kristian Lupinski is joined by Hospitality Professional and Researcher specializing in Travel Tech, Cristal Bukler. In this episode, we discuss Gen Z and Millenials in hospitality, how hoteliers can recruit and retain young people and what is important to know in regards to the personal and professional development of future generations. Support the show (https://www.patreon.com/imeethotel)
Published 03/16/22
This week, host kristian Lupinski is joined by CEO and Founder of HotelTime Solutions,  Jan Hejny. In this episode, we discuss HotelTime Solutions, the evolution of PMS's legacy versus cloud-based systems and more. Support the show (https://www.patreon.com/imeethotel)
Published 03/09/22
This week host Kristian Lupinski welcomes the Managing Director of Grupo Hotelero 1800 and Chief Creative Officer & Founder My Humble House, ROCCO BOVA. In this episode, we discuss the current state of hospitality (globally and in Mexico), staffing problems and solutions, what it takes to be a good leader and more. Support the show (https://www.patreon.com/imeethotel)
Published 02/23/22
This week, host Kristian Lupinski welcomes Vice President-North America of SuperHog Michael Friedman. In this episode we discuss key issues which need addressing to help businesses to thrive in the new world of travel, how can property managers and other hospitality players take steps to protect themselves in the future, why is it not enough to just have the right type of insurance in place for property managers, benefits operators can pass on to their guests by using a guest verification...
Published 02/02/22
This week, host Kristian Lupinski welcomes Patrizio Ambrosetti - A Digital Nomad since 2015, former exec of WeWork and Selina, Entrepreneur in the hospitality industry with TOA Partners and Cootel. In this episode, we discuss the rise of Digital Nomads, the difference between remote workers and Digital Nomads, how hotels can capitalise on this major group of travellers, predictions of 2022 and more! Support the show (https://www.patreon.com/imeethotel)
Published 01/25/22
This week, CEO and Founder of Breezeway Jeremy Gall joins Kristian Lupinski to discuss Breezeways inception, the convergence of STRs and Hotels, predictions of 2022 in the hospitality sector and more! Support the show (https://www.patreon.com/imeethotel)
Published 01/19/22
This week, host, Kristian Lupinski is joined by CEO and Founder of I-Prac, Chris Maughan where they discuss Chris's extensive career in the short-term rental space, building trustworthy brands, the future needs for owner/operators and more. Support the show (https://www.patreon.com/imeethotel)
Published 01/05/22
This week, host Kristian Lupinski is joined by Mallory Wünsch, Sales Manager for the DACH region at Oaky. In this episode, they discuss upselling techniques, the psychology of buyers and what hoteliers can do to increase revenue throughout the guest journey. Support the show (https://www.patreon.com/imeethotel)
Published 12/29/21
In this episode, host Kristian Lupinski welcomes CEO and Founder of Nuvola, Juan Carlos. Juan and Kristian discuss why do hoteliers need to prioritize guest engagement software tools, why is communication between hotels and their guests such an important part of the hospitality journey and more. Support the show (https://www.patreon.com/imeethotel)
Published 12/21/21
This week, host Kristian Lupinski and CEO and Founder of Abode PR, Jessica Gillingham, discuss the background, growth and new demands for Short-Term Rentals. We also touch on the need for new technologies, how to evaluate what techs should be used and what we think will stick around. Support the show (https://www.patreon.com/imeethotel)
Published 12/07/21
In this episode, host Kristian Lupinski and CMO of CM.com, Mark Appel, discuss the importance of hyper-personalisation, unique ways you can reach out to your customers and the need to adapt to the new demands of travellers. Support the show (https://www.patreon.com/imeethotel)
Published 11/30/21
Join host Kristian Lupinski and special guest Sheila Krishnan,  the Commercial Director at Hamilton Hotel Partners, as they discuss new trends in business intelligence, different stages of the booking process and what Hoteliers can look out for in the future. Plus at the beginning of the episode, we have a brief interview with the SHMS Student Direct of World of Hospitality, Kexin Kojam Zhang, to give us a quick brief on our upcoming partnered event - Human-oriented Hospitality! Support the...
Published 11/24/21
As the world returns to travel, accommodations have to adapt quickly to a new type of guest. This week, host Kristian Lupinski and Founder and CMO of Smiling House Luxury, Moriya Rockman, discuss the current state of short-term rentals, what a traveller looks for in an accommodation, and how hoteliers can utilise unique selling points found in the short-term rental industry. Support the show (https://www.patreon.com/imeethotel)
Published 11/04/21
This week we dive into the state of hospitality in the UK with special guest, CEO and Founder of TIP Hospitality, Martijn Mulder. In this episode, we take a closer look at how hospitality has been affected by the pandemic, Brexit and how hoteliers can retain staff through programs such as TIP Hospitality. Support the show (https://www.patreon.com/imeethotel)
Published 10/27/21