Four internal comms Thinkers joined me on this episode to discuss Deloitte's recent report on employee recognition - The Practical Magic of Thank You. We discuss some of the report's findings, as well as the role internal communicators play in employee recognition. This episode's Thinkers are.... Stephanie RamosCommunications Manager, Mount Sinai Health System Meg MarraVice President, Borshoff Jess RobertsStrategist, Synergy Creative Leah BowdenHead of Internal Comms, Close Brothers  If...

In this episode of ICology, I talk with Jenni Field, Director at Redefining Communications, and Benjamin Ellis, CEO of SocialOptic, about 2019 research they conducted into remote workers and internal communication. The two of them combined their superpowers to unearth some new data on what employees are interested in and who they are interested in hearing it from. If you'd like to read the full report, download it at http://remotelyinterested.work/.

This wasn't exactly what I planned with the new Think Tank episodes but I went with it anyway. Today's "Wayfair Walkout" should be watched closely by internal communicators. Could something like this happen at your business? Absolutely. So what will you do when it happens? That's what you need to answer. Listen to my take on what internal communicators should be doing in case you have your own #wayfairwalkout. 

Pinaki Kathiari has become a true friend to the internal communications industry. And I'm proud to have him on ICology to talk about the challenges and opportunities of co-creation in internal communication. What is co-creation? Listen to the episode and find out how it can help communicators across industries and seniority levels. Pinaki is also once again a workshop leader at PRSA Connect this year. At last year's conference, his workshop was the highest-rated session from the entire event....

It truly was hard to believe but the last time Rachel Miller was on ICology was to talk about Brexit. . . nearly 3 years ago! But she's back, but not talking about Brexit - even though the rest of the world is. Rachel Miller, the founder of All Things IC and knower of all things internal communications, is back to talk about how communicators can build a stronger personal brand inside their own companies. It's a topic she's passionate about and will be addressing as the opening keynote at...

Pleased to be joined by Simon Wright, Director at Gatehouse, to discuss a brand new report they produced. For years, they've been sharing an annual State of the Sector report that focuses on internal communication. But in 2018, they had an increased participation from North American communicators and so Gatehouse produced a special report for just North America. It's interesting to hear what the differences are between communicators in North America and other parts of the world. 

On July 24, I was a guest speaker at the IC Pro Retreat in Cincinnati. But this was a different speaking engagement than my normal ones. In this one, Sara Jackson, VP at Cerkl, interviewed me about ICology and podcasting for internal communications. For the first time, the tables were turned. I get to share my ICology journey and a bit about the promise of companies and communicators using podcasting to tell their own internal stories. I hope you enjoy episode 1 of 2. 

This is the last of the official episodes from PRSA Connect 18. For this one, I interviewed two of the more highly rated speakers from the event - Angee Linsey and Tarek Kamil. Niether are day-to-day internal communicators but both bring fresh thoughts and ideas to the industry and the profession.  It was an honor and privilege hosting the closing keynote at the event. And something I'd love to do again at another event. . . hint, hint.   

Welcome to the third episode from my closing keynote at PRSA Connect 18. It's pretty simple to figure out who to talk to if they are a workshop leader or speaker. But this is a fun one because it features three attendees who stood out at the event.  In this episode, you'll hear from Erica Goodwin, Andrea Parrish and Randy Berger. Enjoy. 

And we're back with the next episode from my live keynote at PRSA Connect 18. At this year's event, the amount of workshops doubled due to the interest and I was fortunate to interview two of the workshop leaders Angela Sinickas and Ann Melinger.  Angela, the CEO of Sinickas Communications, led a workshop about how to get listeners to listen to us. . . and yes, we can. Ann Melinger is the CEO of Brilliant Ink and her workshop was all about how communicators can benefit from hackathons in...

I hope some of you haven't forgotten about me. It's been a bit of a journey back to ICology but producing this episode rekindled some of the passion. Thanks to those of you who kept asking about it and encouraging me to produce episodes again.  I needed a break. But break time is over.  At PRSA Connect 18, I was the closing keynote and conducted a live episode of ICology. This is the first of four episodes related to the event.  Enjoy. 

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag.  In the sixth and final interview, I chatted with Dyna Vink. Dyna is the founder and president of Crossroad Communications and Decision Science. Using the latest technology, she has adopted a science-informed and evidence-based approach to problem solve and manage behavior across disciplines. I talked with Dyna to found out how data and science can help communicators and...

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag.  In the fifth interview, I chatted with James Fine. James is the president of Telecine and has a creative focus on the digital signage world. James led a seminar at IABC World Conference and we talked about his session, including how can communicators do a better job of delivering ROI.  Listen to the full chat on ICology or watch the video.  Chuck Chats is a partnership...

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag.  In the fourth interview, I talked with Angelia Sinickas. Angela is the owner of Sinickas Communications, and as it relates to IABC, she is a 21-time Gold Quill winner. I tracked her down at the conference and we talked out how she is helping communicators measure and link communications to behavioral change in organizations. And what the event was like the last time it...

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the third interview, I chatted with Maliha Aqeel. Maliha the current IABC/Toronto president, and the Assistant Director of Brand, Marketing & Communications at EY. Maliha brings over 15 years of award-winning professional expertise in strategic communications. She currently leads and develops brand communication programs and specializes in integrating internal and...

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the second interview, I chatted with Russell Evans, Assistant Vice President of Culture and Communications at Foresters Financial. Russell is leading an award winning team focused on global internal and executive communications, while becoming known in the communications world as an influencer pushing for more authenticity and fun in internal comms. I tracked him down...

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the first episode, I chatted with Pinaki Kathiari, workshop leader at the event and CEO/co-founder of Local Wisdom. Pinaki was in Montreal to present on the "7 Dos and Don'ts of Co-creation." Listen to the full chat on ICology or watch the video from the Hub.  Chuck Chats is a partnership with Bananatag. 

Welcome to episode #33 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Five takeaways from the 2017 Intranet Now conference in London (Stephen Byngall)  Why does internal comms struggle for respect? (Martin Smith)  The science of uncommon sense (Csaba Toth)  Building the employee experience with technology, ‘loops’, and trust (Marginalia)  How to Use ‘Swipe Files’ to...

Welcome to episode #32 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Help Employees Create Knowledge — Not Just Share It (John Hagel & John Seely Brown)  Internal Communications Rising in Importance, Opportunity (True Digital)  BIG FIVE Workplace Personalities: Recognizing Employee Traits to Inspire (Talent Map)  You Don’t Have A Strategy if...

Welcome to episode #31 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Why SILENCE about HATE is the biggest threat to the workplace (Matt Manners)  3 Ways You Are Failing Your Remote Workers (Gallup)  5 lessons from the smallest unit of collaboration (Sharon O’Dea)  2017 State of Employee Advocacy Survey (Jen McClure)  3 Ways Network...

Welcome to episode #30 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: How Managers Drive Results and Employee Engagement at the Same Time (Jack Zenger and Joseph Folkman) You’ve done your channel audit — now what? (Headlines) Ask Your Employees These Questions. They Will Thank You (Kristi Hedges) Why we must completely rethink how to communicate at work (Gary...

Welcome to episode #29 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: The 2017 State of Company Culture Report - Insights & Takeaways (SnackNation) http://icolo.gy/2x5NMvJ The Power of Not Doing: Improve Internal Communications by Doing Less (Elisabeth Baskin)  3 Ways For Management to Be Open to New Ideas (Michelle Smith)  Writing More Will...

Welcome to episode #28 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Does The Communications Industry Need Certification? (Alex Malouf)  No, Your Employees aren’t Responsible for their own Engagement (Jason Lauritsen)   Take ownership of your culture: 3 ways executives can lead by example (Autumn Manning) In 2017, your internal culture is your...