Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results. They’re the CEO and President of Let’s Grow Leaders, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including Winning Well: A Manager’s Guide to Getting Results—Without Losing Your Soul and Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates. Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (03:03) The definition of a courageous culture (04:09) Barriers to a courageous culture (07:23) Tool: Small acts of courage (11:21) Courage Crushers in Organizations (12:51) Tip: The Importance of Clarity in Building a Courageous Culture (16:53) Technique: Cultivating Curiosity through Courageous Questions (21:04) Technique: Establishing Trust and Honest Feedback (22:53) Technique: Responding with Regard (28:32) Practice the Principles (31:10) Creating a Fun and Customer-Focused Environment (32:23) TIp: Localized Best Practices for Sales Teams (35:12) Technique The IDEA Framework for Sharing Ideas (40:21) Tool: Nine questions to get people thinking (41:20) Developing critical thinking and problem-solving skills (43:12) Key Takeaway: Building courageous cultures through clarity, gratitude, and influence (44:09) Conclusion