One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever. He is the bestselling author of six books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, to name but a few. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy. Dr. Burkus' Books: https://davidburkus.com/books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:26) The importance of teams in the workplace (03:24) Tip: The definition of a team has expanded beyond direct reports (04:04) Tip: Talent alone does not make a high-performing team (05:02) Tool: The three elements of a high-performing team's culture (07:49) Technique: Using empathy to achieving common understanding (08:22) Tip: Collective intelligence and its relationship to team performance (10:29) Tool: The importance of role clarity in a team's culture (13:38) Technique: High-performing teams have bursts of communication and solo work (17:38) Tip: Empathy is like playing chess, not checkers (20:42) Tool: Importance of specific and detailed praise for team members (22:06) Tip: Psychological safety is crucial for high-performing teams (24:18) Alan Mulally's turnaround of Ford focused on building psychological safety (27:33) Technique: Mark Fields' example of building psychological safety (29:14) Alan Mulally's vulnerability and competence contributed to Ford's success (30:06) Technique: Celebrating failures and learning from them establishes psychological safety (31:08) Tip: The importance of respect and active listening (35:28) Tool: Pro-social purpose and its impact on motivation and engagement (37:02) KPMG's "We Shape History" campaign and 10,000 Stories Challenge (40:23) Tip: People want to do work that matters and be valued (42:00) Tool: The "It's a Wonderful Life" test to show impact (43:26) Tip: Fostering a culture that collects impact stories is important (44:10) The Savannah Bananas as a model of building a winning culture (47:33) Key takeaway (48:45) Conclusion