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Inside Job: Making CX Work
This podcast hosted by Jose Cebrian discusses CX transformation and the people who make it happen. Jose will interview guests across dentsu, brands, and partners to give listeners tips and examples of how transformation becomes a reality, from tech, to CRM, experience, and everywhere in between.
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Recent Episodes
Snowflake has made a huge splash in the industry when it comes to data management, but what are its differentiators? In this episode, Jose talks Snowflake’s Global Head of Retail & CPG Industry, Nancy Dou to discuss how they are helping organizations transform, and the challenges they face...
Published 09/16/22
Published 09/16/22
As Google moves from Google Analytics 360 to Google Analytics 4, what are the key drivers of this change and why? With this update comes a new mindset for marketers and organizations to how they approach analytics to reflect today’s changing consumer. In this episode, Jose speaks with Alex...
Published 09/01/22
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See hourly chart positions and more than 30 days of history.
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See hourly chart positions and more than 30 days of history.
