Episodes
Winning the War for Talent in P&C Insurance The global insurance practice leader at Diversified Search Group discusses the biggest recruitment challenges P&C insurers face—and the keys to overcoming them—as competition for top talent hits overdrive.
Published 04/18/24
Published 04/18/24
Revolutionizing Claims Outcomes With Predictive AI With claims severity and litigation costs skyrocketing, the founder and CEO of Charlee.ai provides insights on optimizing claims outcomes through the power of AI-based predictive analytics.
Published 04/12/24
Achieving Embedded Insurance Success Ernst & Young Americas Insurance Technology Leader Chris Raimondo shares strategic considerations for this increasingly important distribution channel.
Published 04/04/24
Turning Data Challenges Into Opportunities in P&C Insurance Data is the lifeblood of the modern insurer. In an all-new episode, the Senior Vice President & Chief Technology Officer of Property and Casualty Technology for Nationwide Insurance shares strategies for harnessing today’s top data trends to boost performance and drive game-changing innovation.
Published 03/27/24
Claims Innovation in the High Net Worth Market It’s a choice customer base and a $113 billion revenue opportunity worldwide. But inflation, growing CAT risks, and increasingly aggressive competition take on whole new meaning for specialty carriers serving the high net worth market—especially when it comes to claims. The senior vice president and chief claims officer for PURE Insurance shares strategies for transforming the claims experience in the high net worth market, and what it takes to...
Published 03/14/24
4 Technologies Transforming Commercial Lines Underwriting From macroeconomic headwinds and growing risks to rising customer demands and increasingly aggressive rivals, commercial lines operating models are under pressure. The Director of Underwriting Innovation at Zurich North America shares strategies for driving commercial lines innovation to protect margins, reduce losses, expand share, and build competitive differentiation in 2024 and beyond.
Published 03/07/24
P&C Claims in the Age of Nuclear Verdicts With $10 million+ ”nuclear” jury awards doubling over the past three years, CaseGlide CEO Wesley Todd talks claims litigation strategies for the age of runaway costs.
Published 02/22/24
Fast Lane to the Future of Auto Insurance By 2035, connected car technology is expected to shrink existing personal lines auto premiums by as much as 44%. To fill the gap, carriers will need to go where the opportunities are: a whole new world of commercial lines. The executive vice president of Capgemini’s Global Insurance Business Unit talks mastering the future of mobility.
Published 02/14/24
Driving Digital Security in P&C Insurance Not every technology trend is a positive one. With cybercriminal networks weaponizing malicious forms of AI and deepfake technologies to defraud carriers around the world, the billions P&C insurers lose to fraud each year could soon seem like child’s play. The Managing Director and General Insurance Sector Lead at Accenture addresses the growing threat and what it takes to drive digital security in P&C.
Published 02/09/24
Disruption Ahead: The Future of Insuring Mobility The founder and CEO of Emerging Transport Advisors and a global thought leader on emerging technologies and their impacts on society shares insights on the decline in personal lines auto and the future of insuring mobility.
Published 01/31/24
From Risk to Resilience: Geospatial Property Intelligence and the Climate Crisis As climate change accelerates, advances in geospatial analytics are creating opportunities for insurers to rethink risk assessment, revamp CAT response, and revolutionize the way they protect policyholders.
Published 01/26/24
Inside the J.D. Power Property Claims Satisfaction Survey Who will top J.D. Power’s 2024 Property Claims Satisfaction Survey—and why? With this year’s report just weeks away, J.D. Power Director of Insurance Intelligence Mark Garrett joins InsurTalk with an exclusive preview. On tap: insights on the biggest challenges and most promising opportunities for claims organizations seeking to achieve unbeatable customer satisfaction and loyalty.
Published 01/19/24
HEMIC’s Mission to Harness the Cloud  Martin J. Welch, CEO of Hawaii Employers’ Mutual Insurance Company (HEMIC) shares insights on successful cloud migration, the importance of commercial lines innovation in an evolving insurance marketplace, and the challenges of serving a business community recovering from the Lahaina Fire.
Published 01/11/24
Special Episode: Top Soundbites on Generative AI, Digital Payments & More  We took the best insights shared by insurance industry trailblazers who appeared as guests on the InsurTalk podcast during the last half of the year—and served them up in a single, can’t-miss episode. From digital payments to Generative AI to insurtech ecosystems and beyond, it’s the perfect way close to 2023—and get inspired for the year ahead.
Published 12/12/23
Why the Digital Payments Revolution in P&C Insurance Is Gaining New Urgency An in-depth look at how digital payments can help carriers modernize their operations, boost customer satisfaction and retention, and enable next-generation operating models that give them a serious edge.
Published 11/27/23
Golden Bear VP Michael Hall on the Evolving Cannabis Insurance Market Despite operating in a complex business landscape, the $33 billion global legal cannabis industry represents a booming market for P&C insurers. Golden Bear VP Michael Hall shares unique insights on the evolution of this sector and its evolving risks and opportunities.
Published 11/20/23
Beyond the Buzz: Generative AI in P&C Insurance It’s dominating the technology conversation in every industry—and could add $1 trillion in value to P&C insurance worldwide. Accenture’s Global Insurance Data and AI lead and Guidewire’s Head of Product Management offer practical insights for insurers looking to leverage this game-changing technology.
Published 10/24/23
Innovating in the Insurance Marketplace Lisa Wardlaw, North America Advisor for InsurTech Israel, on leveraging non-traditional thinking to help insurers reinvent their business models and create a compelling and differentiated value proposition.
Published 10/11/23
Season 4 Premiere—Claims Transformation with Partha Srinivasa, CIO, Erie Insurance How do you combine digital and the human touch to get ranked #1 in J.D. Power’s 2023 Claims Satisfaction Survey? Erie CIO Partha Srinivasa shares core philosophies driving this 97-year-old company’s success in the digital age.
Published 09/19/23
Summer Soundbites: 2023’s Best Insights on Insurance Innovation So Far From Generative AI to insurtech ecosystems and beyond, we’re hitting rewind on the most notable quotables from industry leaders who’ve appeared as guests on the show during the first half of 2023.
Published 08/28/23
Q&A With Laura Drabik: Harnessing the Power of Ecosystems Laura joins Ash Faraj, host of the InsurBreak podcast series from Zelros for an in-depth conversation about harnessing the power of insurtech ecosystems to your competitive advantage.
Published 07/17/23
Navigating the Complexities of Digital Transformation in P&C Insurance Up to 74% of P&C insurers plan to increase spending on digital transformation initiatives this year. Deloitte Global Insurance Marketplace Leader Arun Prasad discusses the biggest impediments to success—and the best strategies for overcoming them.
Published 06/20/23
Commercial Insurance 2023: The Digital Tipping Point Guidewire InsuranceSuite GM Eugene Lee and PwC Partner Imran Ilyas share insights from their compelling new white paper on five key trends impacting commercial insurance and how carriers can define and execute a strategy that leverages the massive opportunity promised by today’s digital tipping point.
Published 05/23/23
Boosting the Bottom Line: The Business Case for Gender Diversity in Tech  An exclusive panel discussion with C-level women executives on why gender-inclusive workforces are 21% more likely to achieve above-average profitability—and strategies for building and leveraging one of your own.
Published 04/24/23