Robbin Mooney, Michael Beard, Dr. Melanie Somerville and Shay Butts - Concierge Healthcare & Building a Familial Culture
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In this episode, Dr. James Flowers welcomes to the show his fellow founder and Leadership Team at JFlowers Health Institute. Robbin Mooney, Michael Beard, Dr. Melanie Somerville, and Shay Butts join the show to share the work they each do to make JFlowers one of the most reputable names in mental health and addiction treatment. Key Takeaways01:30 – Dr. Flowers is joined today by his fellow Founder and Leadership Team, including Robbin Mooney, Michael Beard, Dr. Melanie Somerville and Shay Butts 02:36 – Robbin Mooney shares her background and what inspired her to enter into the field of recovery and mental health 05:25 – Michael Beard speaks to his training as an interventionist and his uncanny ability to instill calm in people and patients 08:27 – Dr. Melanie Somerville reflects on her passion for mental healthcare 11:02 – Chief Experience Officer Shay Butts recalls how she met Dr. Flowers 13:21 – Why concierge healthcare works so incredibly well at JFlowers 16:36 – The ‘traditional’ approach to mental health and addiction vs. the JFlowers approach 19:28 – Dr. Flowers highlights the critical role diversity plays in Houston and at JFlowers Health Institute 20:13 – Long-term Covid complications and how JFlowers Health Institute has reacted 22:01 – Dr. Melanie talks about what goes into creating a clear diagnosis 23:26 – Michael speaks to the familial culture that has been fostered at JFlowers Health Institute 26:18 – Dr. Flowers thanks Robbin, Michael, Dr. Melanie and Shay for joining today’s show Tweetable Quotes“My passion is the Marketing piece, the Business Development piece, and the Public Relations to really get the word out on the great work that we do here at JFlowers Health Institute.” (03:56) (Robbin) “You inspired me through the years and that’s what I really was attracted to was your inspiration and your passion for treating the whole person, not just looking at maybe the psychological piece, or the medical piece, or the mental health, or addiction.” (05:01) (Robbin) “With my own parents, they always approached us when we were in trouble with love, and compassion, and asking ‘Why? What’s actually happening that you’re behaving the way you are behaving?’ And I think that really works in this field because our people are all struggling.” (07:18) (Michael) “I’m always learning, always trying to improve my knowledge and skills around that area. And it’s really fascinating to work with someone who comes in with seemingly intractable pain and when you help them understand how the brain is creating that pain and how a lot of their life experiences, such as trauma, can play into their experience with pain. It’s empowering for people to see that they can manage that chronic pain that has really no functional reason for existing. They don’t have an infection, a cancer tumor, or any kind of malady, yet the brain is somehow creating pain for them.” (10:04) (Dr. Melanie) “That’s the other part of concierge I see is immediate action and immediate accommodation to whatever is happening with the client. It’s hands-on, customization, and really supporting the client throughout all the way on a one-on-one approach.” (16:16) (Robbin) “Being in a traditional treatment center, the frustration of having a client who you can’t do all these things that are really necessary to diagnose a patient’s mental health issues so they can stay sober. Here we are able to do that. We can diagnose, treat with medication if need be, and then attack the addiction. That is why we have such a great success rate at JFlowers because we are able to do the whole mind, body and spirit.” (16:54) (Michael) Resources MentionedJFlowers Health Institute – https://jflowershealth.com/ (https://jflowershealth.com/) JFlowers Health Institute Contact – (713) 783-6655 Subscribe on your favorite player: https://understanding-the-human-condition.captivate.fm/listen (https://understanding-
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