Alan sits down with Judy Marks at Deloitte University in Westlake, Texas, to have a wide-ranging conversation about Judy’s career in front of an audience of next-generation CEOs. She recalls Otis’s 2020 spinoff from United Technologies; what she learned as CEO of the newly independent company during COVID; Otis’s growth in the last four years, boosted by its innovation and service business; geopolitics and Otis’s business in China; sustainability; how tariffs impact consumers’ pocketbooks; and what’s next for the 170-year-old company. Leadership Next is powered by Deloitte.