Episodes
In this episode, we talk about the true crime story of how the Postal Inspection Service took down one of the largest fraud schemes in U.S. history, which fleeced more than 1.3 million victims for more than $175 million over two decades. Postal Inspector Clayton Gerber takes listeners behind the scenes, revealing the shocking tactics used by the scammers, from impersonating a psychic to exploiting data from mailing lists. Don’t miss this opportunity to gain a deeper understanding of the...
Published 06/18/24
In this episode, we’re spotlighting the United States Postal Service’s annual Dog Bite Awareness campaign. With over 5,800 postal employees attacked by dogs in the past year, this campaign is crucial for the safety of our mail carriers. Special guest Linda DeCarlo, Senior Director of Occupational Safety and Health, discusses the history and importance of the campaign, employee training, and how dog owners can help prevent attacks.
Published 06/04/24
This is the second episode of our new series that will introduce listeners to people in key leadership positions at the Postal Service. In this installment, we speak with Shibani Gambhir, Vice President of Sales Intelligence and Support. In this engaging discussion, Shibani explains how the sales intelligence team equips their sales force for success and shares insights gained from her own career growth within the industry.
Published 04/23/24
This episode focuses on the various environmental sustainability initiatives USPS is taking to reduce its carbon footprint and promote a greener future. Jennifer Beiro-Reveille, the Postal Service’s Senior Director of Environmental Affairs and Corporate Sustainability, shares insights and updates on the Postal Service's environmental sustainability journey.
Published 04/02/24
This episode kicks off a new series that will introduce listeners to people in key leadership positions at the Postal Service. In our first installment, we speak with Heather Dyer, the Postal Service’s Chief Information Security Officer. Our conversation with Heather covers the importance of her work and how keeping an open mind and adapting to change have been some of the most important keys to her success.
Published 03/19/24
In honor of National Consumer Protection Week, we’re talking about investment fraud with Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group. Discover the deceptive tactics used by fraudsters to lure in unsuspecting victims and learn how to safeguard your finances.
Published 03/05/24
In this episode, we delve into the complex world of handling hazardous materials at the Postal Service. From stringent regulations to specialized training, we uncover the meticulous processes involved in ensuring the safe transportation of hazardous items. Join us as we explore how USPS prioritizes employee and public safety, compliance, and reliability in every step of the shipping journey.
Published 02/22/24
In this episode, we get an exclusive dive into the world of stamp selection. Not only do we get a sneak peek into the stunning designs of the new stamps, but we also unravel the intriguing stories behind them. Join us for an episode filled with artistry, history, and the magic behind our iconic stamps with Lisa Bobb-Semple, the Postal Service's Stamp Services Director.
Published 01/23/24
In this episode, we're diving deep into the realm of Postal Service recruiting, hiring, and career development, with special guests Jim Davey, Director of Field Human Resources, and Shontay Porter, Director of Talent Acquisition. Whether you're a prospective employee or just curious about the inner workings of the Postal Service, this episode is for you!
Published 01/02/24
This week on Mailin' It, we’ll explore a critical challenge faced by all businesses, but one that presents unique complexities for the Postal Service—Pricing Strategy. Join us as we dive into the intricacies of postal pricing and the strategies that have been instrumental in our continued success.
Published 12/19/23
In this episode, we're embarking on a journey into the fascinating world of postal technology and automation. Every day, the Postal Service handles over 400 million pieces of mail, not to mention the packages that are processed daily. Join us to get an exclusive behind-the-scenes look at how the Postal Service leverages technology to sort each piece of mail and every package with incredible efficiency, ensuring it's ready for swift delivery.
Published 12/05/23
This week on Mailin' It, we’ll discuss how the Postal Service is gearing up for the holiday season. Join us as we'll dive into this year's holiday message, share tips for ensuring your mail arrives in time for the festivities, and explore all the exciting elements of the holiday campaign. Let's unwrap the season together!
Published 11/16/23
In this episode, we'll dive into the pivotal role the Postal Service has played in shaping the history of transportation in the United States. From its inception, the Postal Service has been at the forefront of adopting and adapting to new forms of transportation, contributing significantly to the development and improvement of mail services across the nation. Get ready for an insightful conversation that will unveil the hidden gems of transportation history!
Published 09/19/23
In this episode, we'll journey back to the late 1800s to explore how America's Indigenous population harnessed the power of education, specifically learning to read and write in English, as well as their utilization of the United States Postal Service. Here navigating us through this transformative period is Justin Gage, Author and Assistant Professor of History at the University of Arkansas in Fayetteville. Get ready for a thought-provoking and enlightening conversation!
Published 08/22/23
This week on Mailin' It, we'll explore the extraordinary power of letter writing and the crucial role played by the Postal Service during the U.S. Civil War. Get ready for a truly special episode, as we'll have the privilege of hearing firsthand accounts from a Civil War soldier and his family through the letters they shared during that tumultuous time.
Published 08/01/23
In this episode, we’ll take you on an exclusive behind-the-scenes tour of the Postal Museum with Elliot Gruber, Director of the Postal Museum. Get ready to uncover the story behind its inception, learn about the creative process behind its innovative exhibits, and gain insights into its exciting plans for the future.
Published 07/11/23
This week on Mailin' It, we welcome back Jakki Krage Strako, USPS Chief Commerce and Business Solutions Officer, to talk about the Postal Service’s latest product offering—USPS Ground Advantage. Join us as we learn the details on Ground Advantage and how it will improve package shipping when it launches this July!
Published 06/26/23
In this episode, we dive into a topic that hasn't been covered before, but one that is of utmost importance to both the Postal Service and our valued customers—Dog Bite Awareness. Join us as we discuss the dangers that our beloved canine friends can pose to mail carriers and the safety protocols and training programs implemented by the Postal Service.
Published 06/06/23
In this episode, we're continuing with our postal job series, where we explore the diverse roles within USPS. Today, we're shifting gears and focusing on the crucial role of sales and services associates at the Post Office. Join us as we sit down with Asia Hunter, a talented sales and services associate who has been a part of the Postal Service since 2014. Asia will shed light on her job responsibilities and share some of her most memorable experiences.
Published 05/16/23
In honor of Women’s History Month, we’ve decided to re-post an episode we first published last year about the incredibly important role women have played at the Postal Service throughout our long history. For the episode, we had a really great conversation with US Postal Service historian Jenny Lynch.
Published 03/28/23
It’s National Consumer Protection Week! In honor of this observance, we’ll talk about the dangers of romance or “sweetheart” scams with Andrea Avery from the U.S. Postal Inspection Service. Join us as we learn more about what romance scams are, the warning signs to look out for, prevention techniques, and what you can do if you or someone you know has been a victim of fraud.
Published 03/07/23
This week on Mailin’ It, we talk about the Postal Customer Council® (PCC®), a network of organizations with a long history of connecting the Postal Service with local businesses. Join us as we discuss what PCCs are and what they do with Lindsey Taylor, the Postal Services' Director of Industry Engagement & Outreach.
Published 02/21/23
In this episode of Mailin’ It, we chat with Davita Lawrence, one of the many Postal employees who helps to make sure mail gets delivered to every address across the nation. Join us as we get a special look into the day in the life of a Mail Carrier. We’ll gain insight into the training, how someone gets assigned to a route, and more!
Published 02/07/23
This week on Mailin’ It, we dive into the Postal Service’s new and exciting plans for the 2023 stamp program with Bill Gicker, Director of Stamp Services here at the Postal Service. Join us as we’ll get a behind-the-scenes take on the stamp selection process and a look at the big lineup for this year. We’ll also talk about how long these stamps will remain on sale and where you can look to find them!
Published 01/17/23