This week we're talking about something many people find challenging… tech! This is something I used to be put off by as well but working with tech experts has shown me that it’s not as difficult as it seems to get to grips with the tools that are out there for building a customer base online, and that these tools should be embraced to improve how we engage with customers. Today’s guest is a perfect example of a tech expert who is changing the way things are done in her specialism which is funnel building. Kerry Moorse talks about how her business, Funnel Sketchers, provides the services business owners need at prices they want, and with the level of customer service they deserve. What You’ll Learn In This Episode - How to combine automated AI services with real human connection to connect with customers whilst streamlining your internal processes. - Methods to maximise satisfaction with your service by nurturing customers as individuals and tailoring their customer experience. - The way Kerry juggles family and business life whilst still doing the other things she wants such as travelling. Resources:  - Find out more about Samantha Lubanzu https://samanthalubanzu.kartra.com/page/LinkedInBook-Waitlist - Join That Strategy Club - Find out more about Kerry’s Business at funnelsketchers.com - Visit the website https://thatstrategyco.com/ - Follow me on Instagram @lisajohnsonstrategist - Follow me on Facebook @lisajohnsonstrategist - Join the discussion at @thefabulous5percent - Subscribe to my YouTube channel