As the trend of fully-remote work ebbs and employers push to bring workers back into offices, there’s been an increasing focus on what makes a positive and productive workplace — or a company’s “culture”. We check in with consultant Keith Ferrazzi, who argues that in an increasingly hybrid work world, companies can do a lot more to connect with employees, starting by fostering empathy and personal connection in their teams. Plus, a look into why Chinese e-commerce giant Alibaba has split into six different entities. And, a new California law is aiming to stem supposed price gouging by fossil fuel producers in the state. Clarification: (Mar. 31, 2023): The book “Competing in the New World of Work,” named during David Brancaccio’s interview with entrepreneur Keith Ferrazzi, was co-written by Ferrazzi, Kian Gohar and Noel Weyrich.