Perceptions of Paradox Illusions of Professional Skepticism When I saw Beverly Hall's picture, I was reminded of my favorite elementary school teacher, Mrs. Foreman. Hall was Jamaican- American and her smile, like Mrs. Foreman's,  seemed extraordinarily kind. She was the superintendent of the Atlanta public schools and named the national superintendent of the year in February 2009 by the American  Association of School Administrators. The honor had been earned by raising test scores,...

Social Immune Systems The Hidden Psychology of High-Stakes Organizational Decisions               Some of the very best critical thinking research in the world has been done with flight crews and medical teams.  There is an almost endless number of fascinating cases to explore. There's one, though, that I've become more obsessed with than others.  It happened on Thursday, January 25th, 1990.  At 9:34 pm, after a long flight and multiple holding patterns, Avianca flight 52 was given...