Episodes
Ninety percent of us are worried about the cost of essentials - food, fuel, shelter and utilities. The consumer council share some tips on how to make your money go further. Carers NI tells us that this week’s Stormont budget could be catastrophic for unpaid Carers. Craig Harrison is in the studio with Linda to explain why. Next week is a Bank Holiday weekend which is always a good time for DIY but if your skills are lacking could Bryson House and its Handyman scheme help out? And lightning...
Published 04/27/24
Published 04/27/24
This week everything you ever wanted to know about your Rates bill but were afraid to ask. Sharon Magee, Chief Executive at Land & Property Services, explains all. If you are struggling to pay your rates bill there is help available. Matt Cole from Advice NI joins Linda in the studio. Stormont debates scrapping the Two Child limit for benefits but worries about the cost. Andy McClenaghan from the Cliff Edge coalition tells Linda that the money should be seen as an investment to combat...
Published 04/20/24
There is still no sign of a Childcare strategy for Northern Ireland and we receive less government support for parents than anywhere else in the UK. Linda speaks to Casey McGivern from Melted Parents and Aoife Hamilton from Employers for Childcare about how parents are coping. Do you know how to fill in a CV or job application? Consultant Helen Todd teaches Linda her to beat the robots and get to the interview stage. And Linda talks to Laura Dowie from Timely Careers about the help and...
Published 04/13/24
Simon Murray from The Law Society gives advice for people living in apartments and town houses that have communal areas like car parks and green areas. These are normally maintained by a management company but what happens if the company goes bust? Listener Tom encountered just such a problem when he came to sell his house. Carers in England, Scotland and Wales are going to be entitled to 5 days unpaid leave from their employers under a new law, but not in Northern Ireland. We hear from carer...
Published 04/06/24
On the programme this week - Everything you ever wanted to know about cars but were afraid to ask! Consumer guru and car aficianado Jimmy Hughes and Motor Ombudsman Bill Fennell talk to Linda about everything from wear and tear to finance, leasing and breakdowns. Have you had a bad experience with the health service but don’t know what to do? Linda goes to the Helplines NI annual awareness day and speaks to Una McKernon from the Patient Client Council about their role in fixing problems. We...
Published 03/30/24
The workplace has changed forever and employers now have to offer flexible working as part of the job. But are a new generation of workers missing out by working from home? Emily and Martin came to On Your Behalf when Amazon said the One Time Code had been scanned and therefore they'd got their orders. Spoilers - they didn’t, but things changed once we got involved. Easter Travel - The CAA tell us the pitfalls to avoid! The strange case of HMRC's helpline. On Tuesday it was being shut down...
Published 03/23/24
This week we look at the cost of living. Research from the Consumer Council shows that half of Northern Ireland households have less than £90 per week after their essential spending costs. Was there any help in the budget? is there any help coming from Stormont? Benefits Adviser Rachel Jeffers is in the studio. The cost of mobile phone and broadband contracts are about to rise mid contract but there are ways skip those price hikes and U Switch will tell us how. We're looking at Helplines -...
Published 03/16/24
Money talks - money matters - money's tight. Linda talks to solicitor Karen Connolly about the financial realities for women when they divorce or come out of a long term relationship. James Jones and John Webb from Experian the Credit Reference Agency are in Northern Ireland to talk to health workers about their financial concerns. I was with them at Altnagelvin Hospital earlier in the week as they ran a financial clinic. We also look at money and the cost of energy - A quarter of Northern...
Published 03/09/24
Listener Hazel tells Linda McAuley about the stress of struggling to get an MOT test slot booked. And chief executive of DVA, Jeremy Logan, explains how his organisation is continuing to increase test capacity, and how a car owner can book a last minute test to get the MOT they'll need if their car tax is up for renewal. A nurse explains why her caring responsibilities at home meant she had to give up up work after 36 years: a recent report suggests she is not alone with one in four women...
Published 03/02/24
Do employers write off the over 60s who still want to work?
Published 02/24/24
A show about journeys. Two experts join Linda in the studio to discuss the continuing rollout of Universal Credit. We hear about the new integrated transport hub and how it will change journeys into and across the city of Belfast. What happened when a listener's mother tried to switch her bank account? And London's night czar Amy Lamé explains what contributes to a safe and vibrant nighttime economy.
Published 02/17/24
As the final cost of living payment is sent out this week we bring you a tale of 2 Prime Ministers! Rishi Sunak says pressures are easing for families but Gordon Brown says the government has created obscene levels of destitution not seen in generations! Siobhan Harding from the Women’s Support Network and Rachel Jeffers from Banbridge Advice Centre tell Linda what they are seeing at the grassroots. Divorce is traumatic enough but women often overlook one of the biggest financial assets in a...
Published 02/10/24
No trains or automobiles but we are talking a lot about Planes. The Consumer Council are in the studio to explain your rights when it all goes wrong. Debt continues to be a big problem amidst the cost of Living Crisis. Advice NI dealt with 4000 cases last year and we'll hear from them and one woman they helped when her debt reached nearly £20,000. We're also helping listeners with everything from Christmas presents to grocery deliveries And OFCOM wants to know how you feel about the future...
Published 02/03/24
Today we're taking an in depth look at childcare in Northern Ireland and why we are losing out compared to the rest of the UK. We hear from childcare providers, parents and experts. And take an overview of the importance of early learning – it’s not just about who's minding the baby! The Public Service Ombudsman is Margaret Kelly and you've probably heard her on Television or radio, or on this programme talking about major issues like nursing homes, but she's also there for the smaller...
Published 01/27/24
Oil tanks – the saga continues as new building regulations might mean your tank needs to move. Blue Monday became Brew Monday last week and this week its Budget Monday. Linda talks to Christians Against Poverty about how they can help those in debt. Which? magazine tell us why they think mid-contract rises for broadband are immoral and should be made illegal. And have you got a shock recently when your insurance renewal came through the door. Malcolm Tarling from the Association of British...
Published 01/20/24
Christmas is a distant memory and the nights are still dark and cold but is describing the start of next week as Blue Monday helpful? Fiona McClelland from The Samaritans tells Linda why they prefer Brew Monday with a cuppa and chat. It has been cold this week and Raymond Gormley from the Consumer Council is recommending that you check your oil tank. If it ruptures the cost could be astronomical! We also help a listener whose car was written off by his insurance company who then went on to...
Published 01/13/24
Tackling textiles, Plane Pains & Button Batteries
Published 01/06/24
The useful. The surprising. The vital - we're looking back at what we've learned in 2023
Published 12/30/23
Christmas is coming, the goose is getting fat ... but do you know for how long and at what temperature your dinner should be in the oven? Linda McAuley will be finding out from her guests how you can avoid some of the things that go wrong at Christmas. Airports and ferry terminals are at their busiest and cancellations can disrupt plan for family reunions. The postal and parcel delivery networks don't always keep their promises. Not every present works when the box is opened. Can you exchange...
Published 12/23/23
Tis the season to avoid the scammers! Linda looks at banking scams and the use of AI to make them more sophisticated. She talks to Tony Neate from Get Safe Online about how to shop safely for Christmas and avoid common mistakes. The NSPCC have advice on smartphones for Christmas and Advice NI have created Digital Champions to help people embrace and understand the online world. And there is never a bad time to talk about retirement particularly if you are in 40’s or 50’s!
Published 12/16/23
Linda visits Kilkeel which has gone from a town with no banks to having a hub with a different bank there each day. And there are four more of these Banking Hubs planned for N Ireland. With the average cost of a full time childcare place in NI more than £10,000 a year who is staying home to mind the baby? Linda talks to Aoife Hamilton who has published this year's NI Childcare report. And the knock on affect for women's pensions when it’s time to retire. Alison Nicolson from Scottish Widows...
Published 12/09/23
One month after devastating floods in Downpatrick Linda meets traders to see if they can get back to business in time for Christmas. Consumer guru Jimmy Hughes is in the studio with his list of Christmas do’s and don’ts and to answer listener queries. And Michael Legge from the Consumer Council gets us up to date with Christmas postal dates and parcel advice. It’s Energy Saving Week and we investigate whether Geo-Energy has a future in Northern Ireland.
Published 12/02/23
Carers NI latest research shows that unpaid carers are saving the economy £5.8 billion a year. Linda looks at the research and talks to a woman who has been caring for her mother for thirty years. Simon Murray from the Law Society joins Linda in the studio to answer listener questions on wills and power of attorney. And ahead of Energy Saving Week Kevin McGarry from the Energy Saving Trust has tips on saving money and we look at the potential for Geo-Energy in Northern Ireland. Finally we...
Published 11/25/23
Universal credit – six benefits into one - affects hundreds of thousands of people in Northern Ireland. All those on legacy benefits are now being transferred. Linda visits Limavady Jobs and Benefits Office to see how the process works. Paddy Rooney from the Dept of Communities and Kevin Higgins from Advice NI are in the studio to answer questions. Linda also talks to optician Sam Baird about why the move to Universal Credit is affecting free eye and dental care. We also help one listener...
Published 11/18/23