In this episode of Operation: Automation, we're joined by Eric Melchor - the Partnerships & Personalization Ambassador from OptiMonk to talk about all the ins and outs of building a successful customer journey. From personalization to retention, we cover everything you need to know to be able to connect with your users on a brand new level. --- Learn more about Ecommerce Revolution Or read about the best practices for building a solid email list to optimize your customer journey --- Don't forget to use the promo code GR-Podcast for a 15% discount on any GetResponse plan! Check the pricing here.  ---  Blog: https://www.getresponse.com/blog  Facebook: https://www.facebook.com/GetResponse  LinkedIn: https://www.linkedin.com/company/getresponse  Instagram: https://www.instagram.com/getresponse  YouTube: https://www.youtube.com/c/getresponse/videos  ---  Reach out to us at [email protected] and let us know what you struggle with the most when it comes to marketing automation and we'll try to make an episode on that topic just for you!   --- Send in a voice message: https://podcasters.spotify.com/pod/show/getresponse/message