Improve Customer Experience by Mobilizing Your Data – SoloSegment SearchChat (2.4)
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Description
In this episode of SoloSegment SearchChat, hosts Tim Peter and SoloSegment CEO Steve Zakur discuss how to use data to improve customer experience. Topics covered include: How to measure Customer Experience and what you can do with Customer Experience data. What a lack off good on-site search results and a backlog of help tickets are…
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Why Enterprise Site Search is Hard for IT Teams Let’s face it, managing a large, B2B website is challenging -and IT owns the problem! In this Episode of SearchChat, co-hosts Tim Peter and SoloSegment CEO Steve Zakur take another deep dive into site search technology, and discuss how IT teams can...
Published 07/18/22
Published 07/18/22
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