Welcome to a special edition of Print Geeks. Today, we're excited to share a success story from Pittsburgh Technical College in Pennsylvania, USA. Pittsburgh Technical College recently faced a daunting challenge – an uncontrollable printing environment that led to wasted resources and a monthly paper bill of $30,000. But thanks to PaperCut MF, their paper usage was dramatically reduced to just $2,500 per month, and the transformation didn't stop there. Join us as we delve into how...

PaperCut's resident print management specialist is back for his patented check-up on all the latest and greatest features and enhancements for PaperCut products. In today's episode, the Doctor provides a dose of updates including direct print jobs, integrated scanning, Fujifilm MFD embeddeds, data centers for PaperCut Hive and PaperCut Pocket, and more. Missing anything from the Doctor's check-up, drop him an email at [email protected] with all your prescription needs. --- Send in a...

Print Spoolers. You might not know what they are, or why they are, but chances are you've come across many a "Paused - Printer Spooling" message while printing. In this installment of Print Geeks, we explain what print spoolers are, why they exist, why print spooling issues occur, and how to fix them. To do so, our host PaperCutter Kieron is joined by his semi-regular co-host, PaperCutter Jamie. Together the duo is joined by PaperCut legend and former Microsoft employee, PaperCutter Alan...

Schools print a lot. Specifically, schools, from K-12 to higher education, spend approximately 10% of their annual budget on printing. Assignments, worksheets, letterheads, records, essays, study guides, study notes, readings, tests - all of that is merely the tip of the iceberg when it comes to the various document types printed by students and staff in schools. It is therefore vital that schools have print management software to control and administer their printing environments. On this...

For this audio guide on everything you need to know about print security, Print Geeks host PaperCutter Kieron is joined by PaperCut IT and Security Manager, Stan Chathuruthy. Stan discusses the print document lifestyle with Kieron and wags his finger at Kieron's less-than-secure password management processes in the PaperCut office. Chapters: Intro 0:14 Forgotten password: a timeless tale 2:12 IT and Security Manager - PaperCutter Stan 3:51 Is print security overlooked in IT? 5:08 ...

It's another Print Geeks assemble episode! PaperCutters Kieron and Jamie are joined by regular and print industry veteran, PaperCutter Lucas, and making her Print Geeks debut is Rebecca Ballantyne, from our Customer Experience team. And we're talking about the cloud again. Specifically, we dive into everything you need to know about printing and the cloud: Why is the cloud a hot topic in the print industry? What is cloud printing? What is cloud print management? Why are businesses moving...

Looking for how to solve those pesky printing problems? Bracknell-based PaperCutter, technical support engineer Jemma Roxburgh, drops by the show and tells PaperCutter Kieron all about the most common PaperCut printing problems and how to troubleshoot them. Slight disclaimer, we're mainly referring to issues experienced in PaperCut MF and PaperCut NG managed print environments, but we also have some PaperCut Hive and PaperCut Pocket tips. Tune in to hear all the top tips on how to cure your...

Ever found it difficult to buy PaperCut software? Unsure what the difference is between PaperCut Resellers and PaperCut Authorized Solution Centers and PaperCut Authorized Partners? Can't tell the difference between Technical Support, Technical Services, and Customer Care? We have the episode for you. PaperCutter Kieron is joined by two traveling Portland PaperCutters, Shari and Ariel, to answer the question: how do you get PaperCut software? They also explain the PaperCut ecosystem and who...

Sidestepping from the print side of things, and focusing on the human, brings us this week’s installment of the Print Geeks podcast. I’m joined by visiting Portland PaperCutters Operation Specialist Shari and Customer Care Specialist Ariel to talk about PaperCut’s global Diversity, Equity, Inclusion, and Belonging group, or DEIB for short. DEIB is a unique part of PaperCut culture. It’s been going 3 years strong and strives to ensure all PaperCutters and partners feel a sense of home and can...

In the first episode of the Print Geeks podcast for 2023, PaperCutters Kieron and Jamie are joined by fellow PaperCutter but also print legend, Alan Morris. The trio dives into possibly the printiest and geekiest episode we’ve yet attempted. Alan taps into his past tenure at Microsoft to walk us through the history of the print server and his work building the Windows print systems. --- Send in a voice message: https://anchor.fm/print-geeks/message

Print Geeks assemble! To celebrate the end of 2022 and the beginning of 2023, PaperCutter Kieron forms a panel of PaperCut Allstars for this bumper annual special! Kieron is joined by his co-host PaperCutter Jamie McClunie and they invite back regulars Matt Coad and Lucas Randall to look back at the trends that defined 2022: cloud, security, sustainability, hybrid working, and more. As this is our last episode for the year before we go on break, we’ve also compiled some clips of this year’s...

PaperCutter Kieron is joined by who is now becoming his partner in crime, PaperCutter Jamie, to explain the only 3 ways you can print in the cloud. Leaving off from their previous episode on “serverless printing”, the pair are joined by special guest, Mark Hart of ACDI, one of PaperCut’s Authorized Solution Centers. Mark taps into his 25 years of experience in the print industry to discuss the 3 primary types of cloud print deployments he sees when talking to customers. If you’ve ever...

After an unexpected and unintentional hiatus, PaperCut's favorite (and only) Doctor, Doc Ballje, returns with another installment of his monthly check-up. Your go-to segment for a spotlight on our products and features. In this installment, Doc waxes poetic about: Find-Me printing, Print Logger, PaperCut Hive embeddeds, and our recent PaperCut World conference for partners. Happy Doc's back? Let him know by flicking an email to [email protected].  --- Send in a voice message:...

Even if you've only just discovered PaperCut software, you'll soon discover that we're all about thoughtful printing. But... what does that term actually mean? We often talk about "printing essential documents only" without actually explaining what the heck is an essential document and what print jobs are thoughtful print jobs. So in this episode, Print Geeks regulars Kieron and Jamie break down the philosophy behind thoughtful printing and propose a formula/checklist for how to know when...

The world is (slowly) moving past COVID-19. Yet the global pandemic appears to have changed the working world forever. At least for some industries. Office workers had to move to working from home overnight and this instantly changed the way businesses and employees print. Even now that workplaces are transitioning to hybrid working models, printing still hasn’t resumed to its pre-pandemic levels. But did office workers forget how to print? Or just adapt to not printing? In our third...

PaperCutter Kieron is joined by PaperCut Strategic Vertical Lead and "healthcare captain" Mat Buttrey to talk about everything faxing. That's right, faxing is still a thing in 2022 and it isn't going anywhere any time soon. Mat talks us through why faxing is still used by billions of people the world over, what faxing looks like in today's modern workplace, and how PaperCut integrates with fax service providers. --- Send in a voice message: https://anchor.fm/print-geeks/message

PaperCutter Jamie returns to the show to demystify “serverless printing” and explain how cloud print management services actually work. What’s a print server anyway? Why isn’t direct printing a suitable alternative to maintaining a print server? Why is it that printers need a print server?  If you don’t have a print server, what does the servering? What’s the best form of cloud print management? What does “serverless printing” actually mean in the first place? All those answers and obligatory...

In the second installment of our mini-series on Managed Print Services, PaperCutter Lucas joins the show to answer the question, ‘Does your business still need a photocopier today?’  As we touched on in episode 19 with PaperCutter Matt Coad, the COVID-19 pandemic changed business printing, copying, and scanning overnight. Lucas, another PaperCutter with years of print industry experience, delves deep into how instant change impacts business practices.  While printing volumes have declined,...

The end of life for Google Cloud Print impacted thousands of users and organizations across the globe. Including Google! The tech giant themselves needed an alternative for Google Cloud Print. PaperCut Principal Product Manager Willem Groenewald joins the show to talk about why and how Google solved their printing problems with PaperCut MF. Willem is a key figure behind PaperCut solutions Mobility Print and Print Deploy who has been working closely with Google since before Google Cloud Print...

The Doctor's monthly check-up takes a look at: PaperCut Grows, our new Forest Positive printing program Our Mobility Print server, which now comes with Ghost Trap, but what does that mean for you? WCAG accessibility new in PaperCut MF 22.0.  Integrated Scanning's fancy new options New Sharp devices getting their own PaperCut MF release Listen to this episode to dive a little deeper into the what and why of our new and improved print management features.  --- Send in a voice...

In celebration of #SysadminDay2022, PaperCutter Kieron talks to PaperCut Software CEO, co-founder, and former Sysadmin, Chris Dance. To celebrate Sysadmin Day, Chris strolls down the memory lane of his time as a part-time sysadmin. His first real job. The same job that inspired the “little bit of code” that became PaperCut Software. Kieron also presses Chris with hard-hitting questions like who is the Sysadmin of Star Wars? And the biggest question of all... who is more important to a...

What's the difference between print management and print enablement? Resident tech journo, Kieron, asks PaperCutter veteran, Jason, who taps into his 12 years of experience with PaperCut and his past life as a SysAdmin to provide the answer. Although this is Jason's first time on Print Geeks, IT admins will know him as igotapapercut on Reddit, when he's not wearing his product manager/product engineer/QA engineer hats. Jason and Kieron discuss how print management and print enablement impacts...

Our resident tech enablement specialist, Doc Ballje, kicks off a new monthly segment we're calling the Doctor's check-up! A monthly dose of feature and product news for our Authorized Partners and Resellers. On this episode, Doc provides updates on: Mobility Print Print Deploy PaperCut Grows PaperCut NG and PaperCut MF PaperCut Hive PaperCut Multiverse --- Send in a voice message: https://anchor.fm/print-geeks/message

PaperCutter Matt Coad joins the show again and taps into his print industry expertise to explain the history of Managed Print Services, and how COVID-19/hybrid working has impacted MPS providers. --- Send in a voice message: https://anchor.fm/print-geeks/message