In this podcast, Sarah Paquet, the Executive Vice-President of Shared Services Canada shares her leadership strategies for keeping pace with innovation, which include a key focus on what matters most across the public or private sector - attracting great talent. She also covers being comfortable with change, flourishing from failure and leaving your ego at the door.

In this podcast, James Munro-Ford speaks about HealthShare NSW’s aggressive change journey and the public sector’s often overlooked competitive advantage. Munro-Ford also explores the challenges of the innovation process as a large-scale operation across 160 sites that every day serves 65,000 meals and provides 120 tonnes of clean linen to NSW Health patients whilst managing the largest payroll in the Southern Hemisphere and a $1billion operating budget.

In this podcast, Julie Leese discusses how Transport Canada delivers on their mandate to ensure the safe movement of passengers, as new technology emerges and traveller expectations continue to evolve. Leese’s digital council brings together eight Director Generals from across the department to help steer the digital agenda. Their innovation centre innovates and experiments with disruptive transport technology.

In this podcast, Maria Robertson discusses how she and her staff ensure the Department of Internal Affairs has the needs of the citizen at the heart of everything they do. Robertson’s teams have spent extensive time with the community, who have communicated a clear and consistent message: They want to be recognised, and recognise themselves in every contact they have with the DIA.

In this podcast, Pia Andrews speaks about the shift to a world where change is the norm and industry disruption should be expected. With a background in the tech industry and across the public and private sector, Pia explores paradigms ready to be broken like casting aside the traditional model of the 40 hour Industrial Age work week to become something else entirely in the 21st century.

In this podcast, Ping Soon Kok describes the journey he’s leading towards transforming Singapore and its government into a smart nation. The core principles of the digital government blueprint his team is implementing include questioning the format, providing key tools and automating where possible so public officers can focus on interacting where it matters. Soon Kok also reflects on what they provide to SMEs to support the digital transformation process.

In this podcast, Anna Needs outlines the five key questions they use in the premier’s office to ensure a clear path from policy to where the rubber really hits the road. These include establishing not only the why and the how but also real-time data measurement. This approach is applied across economic, social and environmental priorities.

In this podcast, Rita talks about her mission to change the conversation around the plight of refugees. The global population has now reached unprecedented numbers: 71 million, half of them children. Ko and her team have used machine learning, predictive modelling and other data tools to provide life-saving assistance and humanise the data around this controversial issue for people around the world, in the process creating compassion in the community for those displaced.

In this podcast, Liverpool City Council's Chris White reflects on the challenges of introducing risky new technology in a change-averse council culture. Whilst working at the other end of the fast-moving innovation curve, White says it is important to connect with other council staff to use case studies, leverage knowledge and shortcut pathways.

David Bray discusses the rapid evolution of technology and culture and how to utilise Positive Change Agents to address working in the public sector in the new world of interconnected things. According to David, thinking in terms of just the government is an increasingly quaint 20th century idea. He suggests reframing our focus to a people-centric public service that includes government.

In this podcast, Chief Digital Officer Aneeta Bains talks about the most critical factor in the success of any digital transformation project: the people. According to Aneeta, the public sector has one mission - to make the quality of life of our citizens better. People-centric innovations she and her team have initiated within the Canadian government include their completely new approach to tech support.

In this podcast, Sarah Pearson delves into the history of innovation at DFAT. This began with remote training programs, anti-poverty apps and global partnerships with other regions where shared knowledge became the backbone of each project’s success. Collaboration and creating opportunities to share ideas at the department continues to support initiatives like the Global Innovation Fund, which funds innovative social impact ventures.