Episodes
The Halal Guys CEO talks about riding the choppy seas of a rough restaurant year, while HungerRush stops in to recount the many ways restaurant management tools can help operators navigate their brands in good times and bad.
Published 10/09/20
In the annals for hot food trends, chicken and plant-based menu items are definitely having their "moments." For proof, look no further than chicken-centric chain, Starbird, as well as all the interest that companies, like Custom Culinary, are seeing...
Published 09/25/20
Hustle - noun: meaning busy movement and activity. Many restaurant brands have redefined the term "hustle" over the past year as their leadership has quickly moved to adapt toward a swiftly shifting pandemic-era landscape. Here's Huddle House's CMO's...
Published 09/18/20
In this edition of the QSRweb podcast, Dave's Hot Chicken CEO Bill Phelps talks about building a brand on simple, but sizzling chicken sandwiches, while a Publicis Sapient customer experience expert details why value offerings must be a part of QSR...
Published 09/11/20
Hungry Howie's CEO joins today's podcast with the brand's plan to move on out around its Motown-area home and beyond. Then Lavu's CEO points to the increasing necessity for pushing a brand's presence online.
Published 07/24/20
On the unofficial national holiday of Juneteenth -- commemorating the proclamation of the freeing of slaves in the final remaining U.S. state to do so, of Texas  -- the COO of one of today's most socially active restaurant brand's, &pizza, joins the...
Published 06/19/20
With a fresh look and a plan to add more than 75 stores in the next few years, Wyoming-based Taco John's, is having something of a rebirth 52-plus years into its life.
Published 06/12/20
On today's podcast, Fast Casual Editor Cherryh Cansler gives her take on top traits of this year's Top 100 Movers & Shakers winners, while an Oracle restaurant expert relays what that company is hearing about what works and what doesn't for QSRs...
Published 06/05/20
For QSR operators today, there are two huge questions: 'How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify my menu to capture business in a wary world?"Get answers to both from the two experts featured...
Published 05/22/20
Though just 189-stores in size now, Golden Chick is planning a whole lot of hatchlings for the future, with a goal of 500 stores nationally by 2030, according to podcast guest and chain President Jim Stevens. Plus, Netsurion exec, Mark Cline details...
Published 05/08/20
While some restaurants are planning to reopen, others are waiting. Bradley Cooper, the contributing editor of FastCasual, reviews the week's COVID-19 related news.
Published 05/05/20
Published 05/01/20
Freddy's co-founder and COO Scott Redler joins the conversation to discuss the challenge of customer service via drive-thru and delivery. Then Messner Reeves attorneys Rachel Farr and Torben Welch unravel some of the mysteries of government aid to the...
Published 05/01/20
Soupergirl co-founder, Sara Polon joins today's podcast. She chats about the chain's strategy regarding the pandemic, but also about her appearance on "Shark Tank," her future plans for the business and what it's like to work with your mom.Bradley...
Published 04/28/20
Checkers/Rally's CEO Frances Allen explains why all that uber-healthy plant-based food that was so hot pre-pandemic in the U.S., could get a lot more competition from burgers, fries and shakes post-pandemic. Then, Lavu CEO Saleem Khatri tells why he...
Published 04/23/20
Fast Casual Contributing Editor Bradley Cooper reports this week's coronavirus news, which includes a decline in restaurant transactions and small restaurants being denied funding through the CARES Act.To help its members stay afloat, The National...
Published 04/21/20
Is your brand making the moves now to prevent COVID-19-related liability claims later? Today's podcast features two Messner Reeves attorneys' best advice on how to stay out of court. But first, Edible Brands President and COO Cheikh Mboup signs on with...
Published 04/16/20
From waiving franchise fees and launching grocery services to optimizing online menus and changing service models, restaurants are pivoting in order to keep their businesses open during COVID-19.
Published 04/14/20
In episode 2 of our six-part series on how restaurants are navigating COVID-19, host Bradley Cooper chats with Cherryh Cansler, editor of FastCasual, about how restaurants and foodservice vendors are coming together to help one another as well as their...
Published 04/07/20
In episode 1 of our six-part series on how restaurants are navigating COVID-19, Bradley Cooper, contributing editor of FastCasual.com, reviews some of the week's most-read stories on the topic.The podcast will post every Tuesday. Today's episode...
Published 03/31/20
On today's QSRweb podcast, we get the view of the evolution of the pandemic in the restaurant industry over the last two weeks, thanks to interviews with two U.S restaurateurs recorded two weeks apart. 
Published 03/27/20